Training
Provided by 123-CBT Computer Based Training
Change Management: Adapting to Change develops participants' ability to effectively handle organizational changes. It familiarizes them with the three phases of the transition process, enabling them to understand their own-and others'-needs and responses at each phase.
Learn To
Distinguish between change and transition.
Understand the factors that affect their own and others' response to change.
Apply constructive strategies to manage the uncertainties posed by a transition.
Audience
Employees who want to learn how to effectively handle organizational changes.
Identify three common misconceptions about change.
Differentiate between change and transition.
List the three phases of the transition process.
Simulation Overview:
In this simulation, you will meet with Carla Jackson, one of Icon International's Human Resources Assistants. You will discuss the truths about change, the difference between change and transition, and the transition process.
Unit 2: Responding to Change (0.5 - 1 hour)
Identify four factors that affect your response to change.
List three reactions people have to change.
List three common responses to the endings phase of transition.
Identify people's needs during the endings phase of transition.
Apply strategies to help manage the endings phase of transition.
Simulation Overview:
In this simulation, you will be meeting with Icon International's District Manager, Director of Finance, and Product Manager to discuss a competitor's recent acquisition of a company that is similar to Icon, but has a superior product line. The team will need to identify how the organization is responding to change and apply strategies to manage the endings phase of a transition.
Unit 3: Coping with Uncertainty (0.5 - 1 hour)
List three common emotions experienced during the exploration phase of transition.
List the positive and negative symptoms experienced during the exploration phase.
Identify people's needs during the exploration phase.
Apply strategies to help manage the exploration phase.
Use steps to help manage the uncertainty of the exploration phase.
Simulation Overview:
In this simulation, you will be meeting with Icon's District Manager and two Account Executives. You will be discussing the recent merger of two Icon product lines and what effect this will have on the sales team. Your goal is to effectively handle common emotio
Training Avaliability and Delivery
This is primarily online training
This is an online eLearning or CBT training program
This program may be available on CD
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