Training
Provided by 123-CBT Computer Based Training
Organizational Behavior: Organizational Group Dynamics defines groups and teams and explains processes for decision making and managing conflict within the organization. It also covers the communication styles and channels used by members of an organization.
Learn To
Sequence the stages of group development.
Sequence the steps for creating a team.
Effectively communicate with a collaborator.
Lead a group to make a decision by following the decision-making process.
Direct political behavior by helping an employee set attainable goals.
Identify traits and behaviors that define a leader.
Audience
Managers, supervisors, team members, and anyone who is interested in improving the behavior variables within their organization.
In this simulation, you will meet with Amy Johnson, Marketing Associate, and Joshua Segal, a Web Developer, in Icon's Computer Hardware and Software Division. As the Innovation Manager for the Division, you are assembling bright and creative individuals from a variety of departments to form a brainstorming team. Its purpose is to generate ideas in a non-critical environment. You've chosen Amy and Josh to spearhead the group and have invited them to your office to coach them as leaders.
Unit 2: Organizational Processes (0.5 - 1 hour)
Match the primary communication styles with their characteristics.
Effectively communicate with a collaborator.
Sequence the steps in the decision-making process.
Lead a group to make a decision by following the decision-making process.
Identify styles of conflict management.
Manage conflict using the steps of the conflict-management process.
Simulation Overview:
In this simulation, you will meet with three employees from Icon's Computer Hardware and Software Division. As Vice President of Operations, you've been asked to mediate a conflict between Deb and Paul that has arisen over sharing Elizabeth as a support person. You know from past interactions with the three of them that Deb is a ''Director,'' Paul is an ''Inquisitor,'' and Elizabeth is a ''Collaborator.'' Given their personality types, you must effectively lead them through the conflict management and decision making processes.
Unit 3: Power, Politics, and Leadership (1 - 2 hours)
Identify the primary types of power.
Identify power tactics that can
Training Avaliability and Delivery
This is primarily online training
This is an online eLearning or CBT training program
This program may be available on CD
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