Training
Provided by 123-CBT Computer Based Training
In Managing Generations in the Workplace: Generations Working Together you will learn the importance of managing the generations in the workplace. It teaches how intergenerational confrontation can be a positive interaction, how to effectively coach and manage intergenerational teams so as to maximize their performance, and how to motivate employees and promote winning behaviors.
Learn To
Sequence the steps in the coaching process.
Identify guidelines for managing differences between the generations.
Identify behaviors to achieve a win-win solution in the workplace.
Identify characteristics of effective intergenerational teams.
Identify appropriate leadership styles for intergenerational teams.
Identify ways that the Builder generation enriches teams in the workplace.
Audience
This course is suitable for HR Managers, HR Directors, and Executive Management.
Unit 1: The Challenge of Generational Diversity (1 - 2 hours)
Identify the steps in the positive confrontation process.
Identify guidelines for developing a plan to address training needs.
Identify key components of effective coaching.
Sequence the steps in the coaching process.
Identify guidelines for managing differences between the generations.
Identify types of outcomes in an interaction.
Identify behaviors to achieve a win-win solution in the workplace.
Simulation Overview:
In this simulation, you will attend an interview for the position of coach for the Management department. John Cunningham, Human Resources Assistant, and Sara Hernandez, Human Resources Assistant, will be asking you questions to assess your potential as a coach in Icon International.
Unit 2: Developing Intergenerational Teams (1 - 2 hours)
Identify guidelines that a member of Generation X can use to manage Boomers and Builders.
Identify characteristics of effective intergenerational teams.
Identify appropriate leadership styles for intergenerational teams.
Identify ways that the Builder generation enriches teams in the workplace.
Identify ways that the Boomer generation enriches teams in the workplace.
Identify ways that Generation X enriches teams in the workplace.
Identify ways that the e-Generation enriches teams in the workplace.
Identify ways to motivate the Builder generation.
Identify ways to motivate the Boomer generation.
Identify ways to motivate Generation X.
Identify ways to motivate the e-Generation.
Simulation Overview:
In this simu
Training Avaliability and Delivery
This is primarily online training
This is an online eLearning or CBT training program
This program may be available on CD
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