Organizational Crisis Mgmt Anticipating Planning for Crises

Training Provided by 123-CBT Computer Based Training This course defines and examines what is meant by Organizational Crisis Management, noting the special need for crisis management in today a a s world. The vital importance to an organization of having a crisis management plan in place is emphasized. The course then covers planning for crises, for example, how to assess your organization's level of preparation and how to forecast potential crisis situations. Factors that need to be managed are identified. It then covers the key elements of a crisis management plan that need to be considered, teams that need be created, and other general recommendations. The course covers planning for logistics including crisis control centers, information services, people to contact, and signal detection mechanisms. The course concludes with coverage of simulations as a means of planning, essential templates, and planning for communications.

Learn To

• To define organizational crisis.
  
• To identify types of crisis situations.
  
• To identify the phases of a typical crisis.
  
• To forecast risks.
  
• To identify key elements of a best practice model for crisis management.
  
• To set up operations.
  
• To use simulations.

Audience

This series is for senior managers, managers, communication specialists, and executives within any organization. Job titles can include: Executive Managers, HR Managers, Communication Officers, Team Leaders, Facilitators, Sales Staff, CEOs, Project Managers, Team Leaders.

Deployment Options

e-Learning

Accreditation

NASBA credits: 3 CPE Credits

CEU credits: 0.30 CEUs

Language Options

US English

Total Learning Time

2 to 3 hours

Objectives

Unit 1: Introduction to Organizational Crisis (0.5 - 1 hour)

• Identify common characteristics of crisis situations.
  
• Identify characteristics of crisis management.
  
• Identify types of crisis situations.
  
• Identify the phases of a typical crisis.
  
• Identify common defense mechanisms in crisis situations.
  
• Identify categories of crisis risk.
  
• Identify the need for crisis management.
  
• Simulation Overview: In this simulation, you will meet with John Cameron, Operations Manager at Icon International. John is going to ask you some questions on organization crisis management. At a later stage, you may need to implement some of the issues discussed during this meeting.

Unit 2: Introducing Crisis Management Planning (0.5 - 1 hour)

• Identify benefits of having a crisis management plan.
  
• Identify recommended practices in crisis management planning.
  
• Identify questions to ask when forecasting potential crisis situations.
  
• Identify guidelines for preparing for potential risks.
  
• Identify guidelines for developing your organization's crisis management plan.
  
• Identify team members required in a crisis management program.
  
• Identify key elements of a best practice model for

  This is primarily online training This is an online eLearning or CBT training program This program may be available on CD Contact 123-CBT Computer Based Training for more information

  Training Presented in: English

Organizational Crisis Mgmt Anticipating Planning for Crises --

About The Training Provider: 123-CBT Computer Based Training

More Organizational Crisis Management Training from 123-CBT Computer Based Training

• Organizational Crisis Management Series
• Organizational Crisis Mgmt Managing a Crisis
• Organizational Crisis Mgmt Resolving Crises in Organizations