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Advanced Project Mgmt Building Productive Stakeholder Relationships

123-CBT Computer Based Training
Training Provided by 123-CBT Computer Based Training Advanced Project Management: Building Productive Stakeholder Relationships teaches learners how to classify stakeholders as primary, strategic, and operational sponsors and how to determine stakeholders a a needs and expectations. It covers how to create a formal communication plan, how to resolve conflict with stakeholders, and what steps are commonly used to control change. Finally, it teaches questions to ask stakeholders to learn their definition of quality and guidelines for discussing costs of quality with stakeholders.

Learn To

  • Classify a stakeholder as one of the three types of sponsors.
  • Identify questions for determining stakeholders a a major constraint and risk tolerance.
  • Identify the steps for developing a formal communication plan.
  • Identify the stages of conflict resolution.
  • Identify questions you can ask to determine how stakeholders define quality.
  • Identify the guidelines for discussing costs of quality with stakeholders.
Audience

Project managers who are responsible for managing all aspects of a project from start to finish, for managing multiple projects, and for maximizing utilization of resources to achieve the project goals.

Deployment Options

e-Learning

Accreditation

NASBA credits: 3 CPE Credits

CEU credits: 0.30 CEUs

Language Options

US English

Total Learning Time

2 to 4 hours

Objectives

Unit 1: Stakeholders, Expectations, and Risk (1 hour)
  • Identify the three categories of project sponsors.
  • Identify questions you can ask to determine stakeholders a a expectation.
  • Ask questions to determine stakeholders a a expectations.
  • Identify questions you can ask to determine stakeholders a a major constraints and risk tolerance.
  • Ask questions to determine stakeholders a a major constraint and risk tolerance.
  • Identify two lists that are helpful for discussing stakeholder expectations and constraints.
  • Simulation Overview:
  • In this simulation, you will meet with Colleen Barnes, Drew Canfield, and Mildred Parcells. You are an employee of Icon Bottling Company, one of the largest manufacturers of non-alcoholic beverages in the world. As the Project Manager, you've been asked to lead the creation of a new installment called Tour in a Bottle, which would replicate the manufacturing process for visitors in a condensed form, with the equipment being contained in a gigantic glass bottle. In your meeting with Colleen, Drew, and Mildred, you must elicit their expectations for the project, determine their comfort level with risk, and identify the constraints you should be aware of.
Unit 2: Stakeholder Communication (0.5 - 1 hour)
  • Identify the steps for developing a formal communication plan.
  • Identify why it is important to use a formal communication plan.
  • Identify the stages of conflict resolution.
  • Sequence the steps for preparing to negotiate with stakeholders.
  • Identify the steps for preparing to negotiate with stakeholders.
    This is primarily online training
    on-line e-learning cbt (computer based)This is an online eLearning or CBT training program
    cd romThis program may be available on CD
    Contact 123-CBT Computer Based Training for more information
    Training Presented in:English
Advanced Project Mgmt Building Productive Stakeholder Relationships --
About The Training Provider: 123-CBT Computer Based Training
123-CBT Computer Based Training - 123-CBT offers discount pricing on top quality eLearning programs from leading computer based training providers. Many of the training courses are available both online or on CD so that you can study at home at your own pace: E-Learning available for - ABAP 6. 10 - Access 2003 - Acrobat 6. 0 - ASP - ASP. NET - C - Captivate 1. 0 - Crystal Reports 8. 5 - Crystal Reports v10 -...
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