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Provided by: 123-CBT Computer Based Training Team Conflict Working in Diversified Teams |
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Training
Provided by 123-CBT Computer Based Training
Team Conflict: Working in Diversified Teams offers the student information for understanding diversity, being part of a diverse team, and resolving conflict in a diverse team. The program covers factors that contribute to team diversity, guidelines for effective communication, and approaches for achieving goals in a diverse team.
Learn To
Individuals who want to learn more about working successfully as part of a diverse team.
Deployment Options
e-Learning
Accreditation
NASBA credits: 3 CPE Credits
CEU credits: 0.30 CEUs
Language Options
UK English
Total Learning Time
2 to 4 hours
Objectives
Unit 1: Understanding Diversity (0.5 - 1 hour)
Learn To
- Apply guidelines for effective communication in a diverse team.
- Identify actions that help earn respect from diverse teammates.
- Identify different approaches toward achieving goals in a diverse team.
- Apply different approaches toward goals in a diverse team.
- Identify the guidelines you should follow when resolving team conflict.
- Resolve team conflict in a diverse setting by following the correct guidelines.
Individuals who want to learn more about working successfully as part of a diverse team.
Deployment Options
e-Learning
Accreditation
NASBA credits: 3 CPE Credits
CEU credits: 0.30 CEUs
Language Options
UK English
Total Learning Time
2 to 4 hours
Objectives
Unit 1: Understanding Diversity (0.5 - 1 hour)
- Identify the prominent factors contributing to team diversity.
- Identify ways to prevent destructive conflict in a diverse team.
- Prevent destructive conflict in a diverse team setting.
- Simulation Overview:
- In this simulation, you will meet with Drew Canfield, Sales Director for the Telecommunications Division, Carla Jackson, the division's Trade Show Coordinator, and Greg Baldwin, the division's Marketing Communications Director. You are joining the team as the Public Relations Director. You are meeting to discuss how to market Icon's new Web TVXD (Web Television Exploration Device) in the upcoming Regional Consumer Electronics Show. Specifically, the team needs to address what activities are going to take place at the TVXD booth. Each of your teammates has different ideas about what needs to happen, and this makes conflict highly likely in the meeting. You must ensure that the meeting ends with a strategy that everyone feels confident about.
- Apply guidelines for effective communication in a diverse team.
- Identify actions that help earn respect from diverse teammates.
- Identify different approaches toward achieving goals in a diverse team.
- Apply different approaches toward goals in a diverse team.
- Simulation Overview:
- In this simulation, you will meet with Patty Chen, Colleen Ford, and Ronald Spear. You are all Account Executives in Icon's Telecommunications Division, and you have been chosen to work on a team that will develop a proposal for a very large potential client, the Enson Corporation. Enson is looking for a video-conferencing system to install in their multiple branches around the world. The four of you were put on this team because you are so diverse in your experiences and backgrounds. In order to make this a successful meeting, you and your teammates must get to know one another, and est
This is primarily online training 
This is an online eLearning or CBT training program 
This program may be available on CD 
Contact 123-CBT Computer Based Training for more information Training Presented in: English
Team Conflict Working in Diversified Teams
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About The Training Provider: 123-CBT Computer Based Training
123-CBT Computer Based Training - 123-CBT offers discount pricing on top quality eLearning
programs from leading computer based training providers. Many of the training courses are available both online or on CD so that you can study at home at your own pace:
E-Learning available for
- ABAP 6. 10
- Access 2003
- Acrobat 6. 0
- ASP
- ASP. NET
- C
- Captivate 1. 0
- Crystal Reports 8. 5
- Crystal Reports v10
-...
