Training
Provided by 123-CBT Computer Based Training
In Team Participation: Teamwork Fundamentals, you will learn to be an effective team member. This course will teach you how to communicate effectively with team members and adapt to their various personality styles. You will also learn the various stages of team building and understand how to overcome common problems that teams encounter.
Learn To
Differentiate between traditional and self-directed work teams.
Address problems that occur within a team.
Identify your responsibilities as a team member.
Set appropriate team goals.
Handle conflict within a team.
Audience
This course is for managers and employees who want to improve their teamwork skills.
Recognize the differences between traditional and self-directed work teams.
Determine the optimal size of an effective team.
Identify the main categories of teams.
Simulation Overview:
Each of the simulations allows you to practice the skills learned in the instructional content. You will enter realistic scenarios in which you will interact with a variety of individuals. By using the knowledge you have gained, you control the outcome of each simulation.
Unit 2: The Role of the Team Member (0.5 - 1 hour)
Identify your responsibilities as a team member.
Understand the importance of establishing ground rules.
Set appropriate ground rules.
Recognize the four stages of team building.
Realize how the stages of team building can benefit teams.
Simulation Overview:
In this simulation, you are the Operations Manager on a quality control team discussing how to reduce J & R, Inc.'s customer response time. While researching information for the meeting, you discovered that the Processing Department is overwhelmed with customer requests for information.
Unit 3: Understanding What to Expect (0.5 - 1 hour)
Identify the characteristics of effective goals.
Help set appropriate goals.
Positively reinforce your teammates.
Understand the guidelines for constructive criticism.
Address common problems that occur in teams.
Simulation Overview:
In this simulation, you are the Operations Manager on a special project team organized to compare the benefits of upgrading J & R. Inc.'s entire computer system to upgrading each department on an as-needed basis.
Unit 4: Learning to Work Together (0.5 - 1 hour)
Adapt to different personality styles.
Work effectively with difficult teammates.
Training Avaliability and Delivery
This is primarily online training
This is an online eLearning or CBT training program
This program may be available on CD
Contact 123-CBT Computer Based Training for more information
About 123-CBT Computer Based Training - Training Provider
123-CBT Computer Based Training - 123-CBT offers discount pricing on top quality eLearning
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- ABAP 6.10
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