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Provided by: 123-CBT Computer Based Training Sales Skills The Fundamentals |
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Training
Provided by 123-CBT Computer Based Training
In Sales Skills: The Fundamentals, participants will learn the six basic steps of the sales process, how to understand their client's decision-making practices, and the meanings of commonly used sales terms. In addition, participants will learn how to establish credibility and how to take a proactive approach to sales.
Learn To
Individuals who want to learn how to establish themselves in the field of sales.
Deployment Options
e-Learning
Accreditation
NASBA credits: 3 CPE Credits
CEU credits: 0.30 CEUs
Language Options
US English
Total Learning Time
2 to 4 hours
Objectives
Unit 1: Background Information (0.5 - 1 hour)
Learn To
- Ask specific questions to understand people's decision-making practices.
- Establish and use a filter system.
- Apply the PLEASED acronym to their life and their work.
- Establish their credibility.
- Follow four rules for speaking with clients.
Individuals who want to learn how to establish themselves in the field of sales.
Deployment Options
e-Learning
Accreditation
NASBA credits: 3 CPE Credits
CEU credits: 0.30 CEUs
Language Options
US English
Total Learning Time
2 to 4 hours
Objectives
Unit 1: Background Information (0.5 - 1 hour)
- Describe and implement the six steps of the sales process.
- Identify reasons to collaborate with clients.
- Avoid basing your sales strategy on common sales myths.
- Determine your motivation for becoming a salesperson.
- Ask specific questions to understand people's decision-making practices.
- Simulation Overview:
- In this simulation, you will meet with Jack Sullivan, one of Icon's Regional Sales Vice Presidents, to discuss the fundamentals of the sales process. Through your questions and his answers, you will learn the basic steps of the sales process, the different avenues of communication that you can use when selling, and several common myths you should know about selling.
- Define commonly used sales terms.
- Establish and use a filter system.
- Avoid using jargon when speaking with clients.
- Prevent clients from feeling buyer's remorse.
- Replace negative words with euphemisms.
- Simulation Overview:
- In this simulation, you will meet with Robin Carlson, one of Icon's District Sales Managers, to discuss terminology often used in the field of sales. Through your questions, you will learn the definitions of several terms that salespeople use, including prospecting, cold and warm calling, and networking.
- Apply the PLEASED acronym to your life and your work.
- Recognize the benefits of using your imagination.
- Take actions to enhance your creativity.
- Identify the skills and characteristics of successful salespeople.
- Simulation Overview:
- In this simulation, you will meet with Mary Winford, Icon's Vice President of Sales. Mary has extensive experience in the area of sales, and she knows the personal characteristics required to be a successful salesperson. By completing several exercises, you
This is primarily online training 
This is an online eLearning or CBT training program 
This program may be available on CD 
Contact 123-CBT Computer Based Training for more information Training Presented in: English
Sales Skills The Fundamentals
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About The Training Provider: 123-CBT Computer Based Training
123-CBT Computer Based Training - 123-CBT offers discount pricing on top quality eLearning
programs from leading computer based training providers. Many of the training courses are available both online or on CD so that you can study at home at your own pace:
E-Learning available for
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