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Provided by: Globeron Pte Ltd Certified Service Oriented Infrastructure Professional (CSOIP)IT Certification Prep |
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Training
Provided by Globeron Pte Ltd
The Service Oriented Infrastructure Professional Certification provides the IT professional a complete insight how to setup organization s IT infrastructure from a Service perspective. It includes all service layers of the IT Solution House (DataCenter layer, IT Infrastructure Layer, IT Process Layer, IT Security Layer and IT Management Layer). Furthermore it addresses aspects like standards, certifications, IT governance. This certification is focused on the IT infrastructure in a service oriented environment.
Practical hints and tips will be given from a design perspective (layered, vendor neutral and service oriented approach). These are applicable to enterprise wide IT environments and small and medium businesses. The certification includes video s and example of tools essential to move your organization into the Service direction.
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Certified Service Oriented Infrastructure Professional (CSOIP)
1. Organization s Business Objectives
Organization s Business objectives
IT Services Planning / Enhancement
Top-Down Requirements planning
Bottom-Up IT Sevices / DataCenter Design, Implementation/Migration and Management
Costing and Legal Decisions
2. Overview of Data Centers
Physical Data Centers
3. Cabling and Equipment Planning
Cabling Types. Material and Concepts (telephone, Coax, Fibre, UTP, STP, FTP, Serial, Ethernet, TokenRing, FDDI, HSSI, etc.)
Equipment Planning (Size, Mounting, Equipment Trays)
Equipment Power requirements, Aircon Flow / Temperature requirements Redundancy,
Equipment Network interface connections Redundancy and Management, Internal / External cabling connections, Wireless connections)
Standardization (IEEE, TIA, EIA, UL)
4. IT Infrastructure Hardware (Equipment)
External connections type of Equipment for Telecom and ISPs (Mux, Network Termination points)
Network Equipment (Hub, MAU, Switch, Layer 2, Layer 3, Layer 4-7), Loadbalancer/Switch, Frame/Relay Switch, ATM Switch, MultiService Switch, CMTS, DSLAM, PowerSupply Network, Bridge, Brouter, Router, Multiprotocol Router, Gateway, Modems, Remote Access Devices, Wireless Equipment, Terminal Access Servers, KVM, Optical Switches), Telecom Systems PABX, VoiceGateways, VOIP Systems
Security Equipment (Hardware DataLink Encryptors, VPN, Firewall, Intrusion Detection System (IDS), (IPS), Wireless IDS)
Server Equipment (PC, Industrial PC, small-medium-large server, Server Loadbalancers, Domain Server, Mainframe, Front End Processors (FEP), Cluster Controllers)
Media / Storage Equipment (Floppy Disks, CD-R/RW, DVD/R/RW, Zip-drives, Tape drives, Large Tape Storage systems, Hard Disk Data Systems, Direct Access Storage Device (DASD), IBM 3174, Network Attached Storage Systems (NAS), Storage Area Networks (SANs), Optical SAN Switches, Storage bridges)
Other output devices: Printers, Information Displays, Screens, Fax, Copiers, Scanners, Audio Systems
End-User Devices (Laptop, PDA, SmartPhone, GSM-Phone, Wireless Camera, etc.)
Numbering Schemes / Asset Management
5. IT Infrastructure Software (Applications)
Firmware (BIOS, EEPROM, FPGA)
Operating Systems (Windows, Linux, Unix Solaris, AIX, HP/UX, VM, VMS, CICS, TSO)
Interface drivers (NIC, Display, Keyboard, other external devices)
Embedded Software
Configuration files (Network, Server)
COTS (Common Of The Shelf), Licensed Software Packages
Customized Software
Open Source, Freeware, Shareware
Software Library
6. IT Infrastructure logical design and planning (Service Oriented / Security)
Network Protocol requirements (TCP, UDP, IP, Netbios, NetBEUI, Novell IPX/SPX, AppleTalk, SNA, Layer 2 only bridging)
Network Bandwidth requirements (56k to 1Gb and more)
Layer 2 to Layer 7 design (MAC-address control, (P) VLANs, DMZ-zones, Tiered infrastructure, Service Oriented IT-infrastructure, Network Segmentation: Production network, Security Network, Management Network, Back-up Network)
Network Services (DHCP, DNS, NTP)
Applying Security to the physical infrastructure (Security Devices)
Security design (Tiers, Service Zones)
Storage network infrastructure requirements and bandwidth requirements
Storage network design (NAS, SAN, Zoning, virtualization)
Server requirements and bandwidth requirements
Server connectivity design (Web Server, Application Server, Database server, Mainframe connectivity, etc.)
7. Server, Storage and Software Applications
Server requirements (CPU, Memory, Network connections, Operating System, Domains, Physical Storage, External Storage)
Storage space requirements (1Mb, 1TB, 400 TB)
Database Planning and Sizing
Application Planning (Multitasking, Threads, Contained environments)
Application Connectivity (Middleware)
8. High Availability / Service Availability
Data Center availability (Business Continuity / Disaster Recovery), Cold/Hot Standby
Redundant external, internal data, voice, power cabling, diversity
Network High Availability Design (dual network equipment, redundant protocols, re-routing, redundant connections, (Stateful) Fail-overs, Loadbalancing)
Security Equipment High Availability Design (Stateful connections)
Server High Availability (dual/multiple servers, network, CPU, memory, operating system functionality, storage connections, clustering, Server Load Balancing and Server Health management)
Storage High availability (connections, RAID 0-5)
Application High Availability / Database Redundancy
Application Resource Manager
GRID Computing
9. IT Security (High Level Overview)
Physical Security (Building, DataCenter, Racks, Equipment)
Configuration, Access Control, Cryptography, etc. (Common Body of Knowledge Domains 10 CBK):
o Network
o Security Devices
o Systems
o Storage
o Applications
Security Protocols and Techniques
10. IT Service Management (High Level and Technical focused)
IT Service Management Framework
o Availability Management
o Capacity Management
o Configuration Management
o Change Management
o Release Management
o Performance Management
o Asset Management
o Security Management
DataCenter management
Rack / Cabling Management
Network Management
Server Management / File Management
Storage Management
Application Management
Security Management Framework
Management Protocols (NTP, TFTP, FTP, SFTP, SSHv2, SNMPv1,2,3, Traps, RMON, Syslog, Access Filelogs, Type of Management messages)
Operating instructions (Runbooks)
11. IT Service Management (Migration & Consolidation)
Implementing, Migrating to a Service Oriented Infrastructure (and Disposing IT assets)
Consolidation of Network, Servers, Storage and Virtualization
Conclusion SOI and ROI (Service Oriented Infrastructure and Return On Investment)
12. IT Service Process Management (High level overview)
IT Service Delivery & Service Support
IT Service Management Processes and Standardization (ISO IEC 20000, BS 15000, ITIL, Cobit)
IT Security Management Processes and Standardization (ISO IEC 27001:2005, BS7799-2:2005)
Organization s Business objectives
IT Services Planning / Enhancement
Top-Down Requirements planning
Bottom-Up IT Sevices / DataCenter Design, Implementation/Migration and Management
Costing and Legal Decisions
2. Overview of Data Centers
Physical Data Centers
3. Cabling and Equipment Planning
Cabling Types. Material and Concepts (telephone, Coax, Fibre, UTP, STP, FTP, Serial, Ethernet, TokenRing, FDDI, HSSI, etc.)
Equipment Planning (Size, Mounting, Equipment Trays)
Equipment Power requirements, Aircon Flow / Temperature requirements Redundancy,
Equipment Network interface connections Redundancy and Management, Internal / External cabling connections, Wireless connections)
Standardization (IEEE, TIA, EIA, UL)
4. IT Infrastructure Hardware (Equipment)
External connections type of Equipment for Telecom and ISPs (Mux, Network Termination points)
Network Equipment (Hub, MAU, Switch, Layer 2, Layer 3, Layer 4-7), Loadbalancer/Switch, Frame/Relay Switch, ATM Switch, MultiService Switch, CMTS, DSLAM, PowerSupply Network, Bridge, Brouter, Router, Multiprotocol Router, Gateway, Modems, Remote Access Devices, Wireless Equipment, Terminal Access Servers, KVM, Optical Switches), Telecom Systems PABX, VoiceGateways, VOIP Systems
Security Equipment (Hardware DataLink Encryptors, VPN, Firewall, Intrusion Detection System (IDS), (IPS), Wireless IDS)
Server Equipment (PC, Industrial PC, small-medium-large server, Server Loadbalancers, Domain Server, Mainframe, Front End Processors (FEP), Cluster Controllers)
Media / Storage Equipment (Floppy Disks, CD-R/RW, DVD/R/RW, Zip-drives, Tape drives, Large Tape Storage systems, Hard Disk Data Systems, Direct Access Storage Device (DASD), IBM 3174, Network Attached Storage Systems (NAS), Storage Area Networks (SANs), Optical SAN Switches, Storage bridges)
Other output devices: Printers, Information Displays, Screens, Fax, Copiers, Scanners, Audio Systems
End-User Devices (Laptop, PDA, SmartPhone, GSM-Phone, Wireless Camera, etc.)
Numbering Schemes / Asset Management
5. IT Infrastructure Software (Applications)
Firmware (BIOS, EEPROM, FPGA)
Operating Systems (Windows, Linux, Unix Solaris, AIX, HP/UX, VM, VMS, CICS, TSO)
Interface drivers (NIC, Display, Keyboard, other external devices)
Embedded Software
Configuration files (Network, Server)
COTS (Common Of The Shelf), Licensed Software Packages
Customized Software
Open Source, Freeware, Shareware
Software Library
6. IT Infrastructure logical design and planning (Service Oriented / Security)
Network Protocol requirements (TCP, UDP, IP, Netbios, NetBEUI, Novell IPX/SPX, AppleTalk, SNA, Layer 2 only bridging)
Network Bandwidth requirements (56k to 1Gb and more)
Layer 2 to Layer 7 design (MAC-address control, (P) VLANs, DMZ-zones, Tiered infrastructure, Service Oriented IT-infrastructure, Network Segmentation: Production network, Security Network, Management Network, Back-up Network)
Network Services (DHCP, DNS, NTP)
Applying Security to the physical infrastructure (Security Devices)
Security design (Tiers, Service Zones)
Storage network infrastructure requirements and bandwidth requirements
Storage network design (NAS, SAN, Zoning, virtualization)
Server requirements and bandwidth requirements
Server connectivity design (Web Server, Application Server, Database server, Mainframe connectivity, etc.)
7. Server, Storage and Software Applications
Server requirements (CPU, Memory, Network connections, Operating System, Domains, Physical Storage, External Storage)
Storage space requirements (1Mb, 1TB, 400 TB)
Database Planning and Sizing
Application Planning (Multitasking, Threads, Contained environments)
Application Connectivity (Middleware)
8. High Availability / Service Availability
Data Center availability (Business Continuity / Disaster Recovery), Cold/Hot Standby
Redundant external, internal data, voice, power cabling, diversity
Network High Availability Design (dual network equipment, redundant protocols, re-routing, redundant connections, (Stateful) Fail-overs, Loadbalancing)
Security Equipment High Availability Design (Stateful connections)
Server High Availability (dual/multiple servers, network, CPU, memory, operating system functionality, storage connections, clustering, Server Load Balancing and Server Health management)
Storage High availability (connections, RAID 0-5)
Application High Availability / Database Redundancy
Application Resource Manager
GRID Computing
9. IT Security (High Level Overview)
Physical Security (Building, DataCenter, Racks, Equipment)
Configuration, Access Control, Cryptography, etc. (Common Body of Knowledge Domains 10 CBK):
o Network
o Security Devices
o Systems
o Storage
o Applications
Security Protocols and Techniques
10. IT Service Management (High Level and Technical focused)
IT Service Management Framework
o Availability Management
o Capacity Management
o Configuration Management
o Change Management
o Release Management
o Performance Management
o Asset Management
o Security Management
DataCenter management
Rack / Cabling Management
Network Management
Server Management / File Management
Storage Management
Application Management
Security Management Framework
Management Protocols (NTP, TFTP, FTP, SFTP, SSHv2, SNMPv1,2,3, Traps, RMON, Syslog, Access Filelogs, Type of Management messages)
Operating instructions (Runbooks)
11. IT Service Management (Migration & Consolidation)
Implementing, Migrating to a Service Oriented Infrastructure (and Disposing IT assets)
Consolidation of Network, Servers, Storage and Virtualization
Conclusion SOI and ROI (Service Oriented Infrastructure and Return On Investment)
12. IT Service Process Management (High level overview)
IT Service Delivery & Service Support
IT Service Management Processes and Standardization (ISO IEC 20000, BS 15000, ITIL, Cobit)
IT Security Management Processes and Standardization (ISO IEC 27001:2005, BS7799-2:2005)
About The Training Provider: Globeron Pte Ltd
Globeron Pte Ltd - Globeron provides Certification training for
Service Oriented Enterprise Professional
DataCentre Infrastructure Security Process Management Enterprise
CSODP CSOIP CSOSP CSOPP CSOMP CSOEP
Download all detailed PDF brochures at
www.globeron.com/certification
www.globeron.com/courses
www.opengroup.org/barcelona2006
Delivery of the classes are international and usually at training partners...
