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Provided by: CM Training UK Assertiveness TrainingTraining, Instruction and Documentation |
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If you want to be more assertive with colleagues, management or with your clients, then this 1 day public or on-site assertiveness training is the perfect solution. Providing each delegate with the skills to be assertive in a variety of different business situations, for example: holding effective meetings, coping with customers or helping to improve a colleagues performance.
The assertiveness tranining is delivered in an interactive style and can be as the content below or tailored to your exact requirements
The assertiveness tranining is delivered in an interactive style and can be as the content below or tailored to your exact requirements
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Training
Provided by CM Training UK
- A asked: Info on dates and any costs involved for the Assertiveness Training
- K asked: Please can I have the course costs and start dates. Thanks
- K asked: I would like to attend an assertiveness seminar, please can you let me know details of meetings that you have. Many thanks,
- D asked: Hello! Do you have any curriculum based assertiveness training coursed that we could used for people with disabilities? the range of disabilities covers the gamut from physical impairments to mental handicaps. Any information would be greatly appreciated. Thank you so much for your time. Sincerely, Peer Support Advocate Santa Fe, Mexico USA
- B asked: I am looking at the availablity of assertiveness training in the Dumfries area. Please could you let me know if you have any courses comming up. Thank you
- L asked: Hi, I am emailing to see when the next available assertiveness course is and how much you charge i am looking to do a course in the very near future. Many Thanks
- L asked: Can I further information regarding the above course including dates and cost Thank you
- S asked: I would like to enrol in this course. Is it available online? I hope it's for free and yet it comes with a completion certificate. Thank you
Assertiveness Training
Topics can include:
What is assertiveness
Benefits of being assertive
Be assertive in the right situations
Understand different levels of assertiveness
Submissive/aggressive behaviours, their definition and body language
The difference between submissive, aggressive and assertive behaviour
Own personal communication style
Be specific, stay relevant and achieve positive outcomes
Barriers to assertiveness
Recognise and deal with fear
Assertive techniques
Saying no assertively
Persuasion skills and coping with criticism
Listening skills
Learning Outcome:
All underpinning knowledge and skills to deal with difficult situations effectively
Ability to deliver assertive statements
Strength to say no assertively
What is assertiveness
Benefits of being assertive
Be assertive in the right situations
Understand different levels of assertiveness
Submissive/aggressive behaviours, their definition and body language
The difference between submissive, aggressive and assertive behaviour
Own personal communication style
Be specific, stay relevant and achieve positive outcomes
Barriers to assertiveness
Recognise and deal with fear
Assertive techniques
Saying no assertively
Persuasion skills and coping with criticism
Listening skills
Learning Outcome:
All underpinning knowledge and skills to deal with difficult situations effectively
Ability to deliver assertive statements
Strength to say no assertively
About The Training Provider: CM Training UK
CM Training UK - CM Training UK provide individuals and businesses with exceptional quality training at affordable pricing.
We believe in listening to you, your staff and your business to ensure we deliver perfect training
