Introduction to E-Commerce

Introduction

1. Welcome and Course Overview
2. System Requirements / Prerequisites and Caveats
3. Introduction to Callalily and the Sample Site

E-commerce Overview

1. First Generation E-commerce
2. Second Generation E-commerce
3. The Next Generation
4. E-commerce Terminology

First Steps With Our Client

1. The Design and Development Process
2. The Sales Call and First Analysis
3. Detailed Description of the Client Company
4. A Close Look at the Customers
5. Detailed Description of the Products
6. Client Goals Financial Expectations
7. Reviewing the Competition

Details From the Client

1. Past and Future Customer Purchases
2. Customer Expectations of the E-commerce Site
3. Supporting an Internet Sales Channel
4. Supporting Internet Customers
5. Justification and Challenges for E-commerce With This Client

Choosing the Type of E-commerce

1. Hosted Stores
2. Shrink-wrapped E-commerce Plugins
3. Enterprise E-commerce Server Software
4. Custom E-commerce Development
5. Application Programming Language Choices

Contracts and Specifications

1. Specifications: Before or After the Contract?
2. Estimating Timelines for E-commerce Sites
3. Proposal to Callalily
4. Sample Contract and Possible Issues
5. Specifications: Design and Content
6. Specifications: E-commerce Functionality

Site Planning and Flow Diagrams

1. Location, Location, Location
2. Mapping Product Browse and Search
3. Mapping Purchase Flow
4. Site Map and Navigation Elements

Design

1. Colors, Logo, and Look and Feel
2. Home Page Elements and Layout
3. Product Search Results
4. Product Detail View
5. Administration Area Home Page
6. Using Design to Reinforce Credibility
7. Three Comps for Client Review

CFML Mock-up

1. CFML Mock-up: Images
2. CFML Mock-up: CSS Part 1
3. CFML Mock-up: CSS Part 2
4. CFML Mock-up CSS Part 3
5. Header and Footer Files

Financial and Security Decisions

1. Payment Processing Overview
2. Credit Card Options
3. Live Credit Card Processing
4. PayPal
5. Accepting Checks Online
6. Making the Transaction Secure
7. Other Security

Sales Tax and S&H Charges

1. Charging Sales Tax
2. Charging for Shipping
3. Shipping Charge Options
4. Other Shipping Questions
5. Drop Shipping
6. Charging Handling Fees

Data Elements and Integration

1. The Chasm Between Inventory and E-commerce
2. Data in Two Databases
3. Exporting and Importing E-commerce Data
4. Data Storage Requirements
5. Maintaining Records and Proving Sales Approval

Data Structure

1. Choosing the Database
2. Basic Table Schema
3. Reviewing the Products Table
4. Reviewing the Contacts Table
5. Reviewing the Orders Table
6. Reviewing Order_Lines and Order_Shipping
7. Table Relationships

Development

1. Coping With Statelessness
2. Development Methodologies
3. Directory Structure and store.cfm Router
4. Add Item to Cart Part 1
5. Add Item to Cart Part 2
6. Add Item to Cart Part 3

Shopping Cart View

1. Cart Router Template
2. Cart View Part 1
3. Cart View Part 2
4. Cart View Part 3
5. Cart View Part 4
6. Change, Delete, and Product Detail
7. Add Item Count To Navigation

Checkout Billing

1. Checkout Billing Part 1
2. Checkout Billing Part 2
3. Checkout Billing Part 3
4. Checkout Billing Part 4
5. Validate Billing Information

Checkout Shipping

1. Checkout Shipping Part 1
2. Checkout Shipping Part 2
3. Checkout Shipping Part 3
4. Validate Shipping and Sales Tax

Order Summary

1. Order Summary Part 1
2. Order Summary Part 2
3. Confirm Order

Order Processing

1. Process Payment Part 1
2. Process Payment Part 2
3. Finish Processing Part 1
4. Finish Processing Part 2

Conclusion

1. Recap and What is Left

Credits

1. About the Author