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Provided by: Credit Management Services Limited
A Credit & Collection Workshop/ How to Collect MONEY!Click here for more information or to take this course
Training Provided by Credit Management Services LimitedDO YOU OR YOUR STAFF WANT OR NEED TO KNOW MORE ABOUT THE EFFECTIVE COLLECTION OF YOUR ACCOUNTS?Strong Negotiation Skills Excellent Telephone Techniques Pre and Post Call Action Effective Communication Skills Understanding the reasons why accounts become overdue and the psychology of debtors. These skills, and much more, will all be revealed during the following Seminar proudly presented by Credit Management Services Ltd V A CREDIT & COLLECTION WORKSHOP/ HOW TO COLLECT MONEY! This very popular one day seminar is designed for the new and experienced Credit Controller, Sales personnel, and administration staff involved in customer service. This seminar reviews the very basic elements of understanding the credit control function through to analysing the reasons for accounts being overdue. It focuses on developing excellent communications skills, controlling conversations, listening techniques and the effective use of the telephone. It explores how to handle disputes, delaying tactics, lies and excuses and builds confidence in the art of negotiation with customers. Whether your staff are new to credit or in need of a valuable refresher, this is the seminar for your company. Training Avaliability and Delivery
Related Keywords: effective credit control accounts receivable processes functions. Training Program DetailsStrong Negotiation Skills, Excellent Telephone Techniques,
Pre and Post Call Action, Effective Communication Skills Understanding the reasons why accounts become overdue and the psychology of debtors, etc. About Credit Management Services Limited - Training Provider
Credit Management Services Limited - Credit Management & Credit Control Training and Staff Development, Credit Management Consultancy including the Application Form and Terms & Conditions, Credit Checking, Personal Property Security Registration, Account/ Ledger Management to Debt Collection & Litigation.
More Training from Credit Management Services LimitedClick here for more information or to take this course | ||||||||||||||||||||||||||||||
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