Training
Provided by IKON InfoTech
1. Functionalities of Field Service Planner, Manager, Dispatcher,
Representative.
2. CRM Foundation
Resource Management, Territory Management, Inventory management with respect to spares, Task management, Customer Management (TCA), Calendar, Escalation Management
3. Handling Service Request
Dispatch Center, Assignment Manager, AutoScheduling, Debrief Report, Charges Interface, Closure
4. Spares Management
Car Inventory, Spares Inventory, Resources & subinventory management, Move
orders, Parts Loop, Reporting hierarchies, Authorised Stock List & Master
SL, Reservation, Print List, Pack List, Shipping, Receiving.
5. Depot Repair
Create Repair Order with loaner, exchange, advance exchange, replacement and process the same through WIP and OM modules.
Training Avaliability and Delivery
| This is primarily ilt training |  | This class may involve group study |  | Courseware may be available for purchase |  | This class may be available at a classroom in Chennai, Tamil Nadu,
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 | Contact IKON InfoTech for more information |
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| Course Level: | basic through advanced | | Schedule: | 60 hours | | Training Presented in: | English |
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Related Keywords:
crm
oracle crm
oracle apps crm
oracle apps
oracle
oracle functional
Training Program Details
1. Functionalities of Field Service Planner, Manager, Dispatcher,
Representative.
2. CRM Foundation
Resource Management, Territory Management, Inventory management with respect to spares, Task management, Customer Management (TCA), Calendar, Escalation Management
3. Handling Service Request
Dispatch Center, Assignment Manager, AutoScheduling, Debrief Report, Charges Interface, Closure
4. Spares Management
Car Inventory, Spares Inventory, Resources & subinventory management, Move
orders, Parts Loop, Reporting hierarchies, Authorised Stock List & Master
SL, Reservation, Print List, Pack List, Shipping, Receiving.
5. Depot Repair
Create Repair Order with loaner, exchange, advance exchange, replacement and process the same through WIP and OM modules.
About IKON InfoTech - Training Provider
IKON InfoTech - Training Division: Ikon Infotech - Pioneers in ERP training and HR consulting Combined with this experience and expertise, IKON INFOTECH imparts quality training in all aspects of ERP to suit the International standards and to bridge the glaring gap between the supply and demand for skilled manpower.
Ever since its inception, IKON INFOTECH is spearheading a revolution in ERP training offering...
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