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Communication Training - Chicago

Communication Training Courses

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1. Effective Business Communication (1 day)
2. Dealing with Difficult People (1 day)
3. Cross-Cultural Business Communication (1 day) - Onsite training only
4. Effective Presentations (1 day) - Onsite training only
5. Negotiation for Results (1 day)

Effective Business Communication ($295 2 AMC Movie Tickets)

http://www.trainingconnection.com or call 312.698.4475

Learning to communicate more effectively is so easy, yet so few bother to put in the time to learn how. Solid communication skills can give any organization a huge competitive edge.

This one-day course is designed to help you improve your communication skills with other people in your workplace. The course is interactive, fast-paced, fun, and full of tips and techniques you can use immediately.

What you will learn

• Different interpersonal communication styles and techniques
• How to make a good first impression
• How to build rapport
• How to ask and answer questions
• How to use nonverbal communication, give feedback, and empower employees
• How to communicate with peers, supervisors, subordinates, and customers/vendors
• Promote ideas and handle negotiations
• Deal with human resource issues.
• How communication can define companies' culture
• How managers can build a positive culture

Outline

Unit 1: Communication Styles and Methods

• Identify primary and secondary communication styles
• Communicate using various verbal and non-verbal modes

• Identify elements that influence first impressions
• Build rapport and establish creditability with others
• Build positive relationships

• Use paraphrasing effectively
• Provide positive and constructive feedback in business setting

• Identify with types of ineffective supervisors
• Interact with an ineffective supervisor, promote an idea and accept constructive criticism

• Identify guidelines for communicating with colleagues
• Take steps to apologize to subordinates
• Use appropriate steps to refuse subordinates requests
• Dismiss a subordinate

• Respond to customer complaints
• Reject a vendor contract without rejecting the vendor
• Address a complaint to a vendor

• Determine the nature of organization culture
• Use the cultural network to your advantage
• Identify the elements of physical culture that affect interpersonal communication
• Identify ways managers can build a positive culture

Business Communication Training - http://www.trainingconnection.com/business-communication.php

Training Avaliability and Delivery

This is primarily ilt training Computer Lab Work Contact Training Connection for more information

Course Level: introductory Schedule: 1 days Training Presented in: English

About Training Connection - Training Provider

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