Leadership & Change Management

1. Changing Gracefully
With demographic shifts, technological advances, downsizing, mergers, and increasing diversity in the workplace, change is inevitable People of varying culture, age, experience and motivation are coming and going. Collaboration and interpersonal relationships are keys to productivity but managing this constant change can be challenging at best. How do individuals and companies adapt to change gracefully? This interactive and practical session provides the tools to help embrace, recover, rebound and learn from change.

2. Best Practices for Maximizing Collaborative Learning
When progress and ultimately success depend on the cooperative efforts of individuals, any number of complications can arise. Regardless of the duration of collaborative relationships, learning and productivity increase when group dynamics, goal synthesis and change management are considered. Re-aligning commitment and capabilities while considering individual communication and learning styles in ever-changing circumstances is essential. In this interactive and enlightening session Canada s etiquette ladies offer new perspective for best practices in maximizing collaborative learning.

3. Mastering Mentorship - Leadership Strategies for Business Professionals
Current demographic shifts suggest a growing demand for legacy training and life-long learning. More than ever, leaders are expected to be able to pass their knowledge and expertise on. Becoming a mentor, be it by choice, designation or assignment- is both a tremendous compliment and a great deal of responsibility. In Good Company presents an inspirational leadership session that focuses on the skills necessary to make your experience someone else s education .


4. Sales and Revenue Strategies for Service Professionals
This practical, motivational session examines productivity, incentive, goal setting, and service strategies for professionals. Canada s etiquette experts provide insight as to how individual confidence, team-oriented behaviors and overall sales culture can encourage an attitude of salesmanship and constant awareness of the bottom line. Front line workers, reception staff, management or administrative personnel in hospitality, tourism, retail or any sales related profession would all benefit from this seminar. There is also practical applicability for entry level and/or middle/upper management professionals, anyone changing careers or those returning to work after a long hiatus from the industry.