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Provided by: HBF Networks Advanced AVVID Troubleshooting and PBX Integration |
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Training
Provided by HBF Networks
Advanced AVVID Troubleshooting and PBX Integration
AATPI Course Description
AATPI is a follow-on course to the Cisco Call Manager MCS Bootcamp (CCM) intended for engineers who must troubleshoot an IP Telephony network. In the course, students will integrate the major network components such as routers and switches with an IP Telephony solution. They will also integrate the call processing and client components such as the CallManager and IP phones. Students will then troubleshoot the environment based on some of the most prolific calls that have come into the Cisco TAC on IP Telephony.
Course Description
Troubleshoot problems with servers running CallManager
Integrate and configure all the components that make up an AVVID solution including the infrastructure, call processing systems, and the client interface components
Analyze, troubleshoot, and repair trouble tickets on the network
Integrate and Troubleshoot CallManager with a legacy PBX
Develop the skills needed to solve and repair the most complex problems with AVVID solutions
Intended Audience
This course is intended for engineers, consultants, and services personnel who are deploying and troubleshooting a Cisco IP Telephony networking in either an Enterprise or Service Provider Environment.
Prerequisites
Student prerequisites are as follows:
Taken either the CIPT or CallManager Bootcamp course
Have installed and Configured CallManager in two-unit cluster
Installed IP phones, set up server for auto-register, and configured phones for supplementary services
Integrated sites in centralized and distributed modes
Used available troubleshooting tools to diagnose and resolve problems
Connted IP voice network to PSTN and analog phones via gateways
Configured a gatekeeper
Course Outline
1. Course Introduction
2. AVVID Overview
3. Installing and Troubleshooting Required Software on the Media Convergence Server
4. Using Tools to Troubleshoot the AVVID Network
5. Troubleshooting Dial Plans in Call Manager
6. Troubleshooting the Cisco IP Phones and Interacting with the Switch
7. Enabling and Troubleshooting Media Resources
8. Implementing and Troubleshooting the Gateway Functions in the AVVID Network
9. Integrating the PBX and AVVID Networks Overview
10. Integrating the PBX with the Call Manager via the Catalyst 6000
11. Integrating the PBX with the Call Manager via an IOS Gateway
12. Maintaining Voice Quality by Implementing QoS Features into the Network
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Advanced AVVID Troubleshooting and PBX Integration
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About The Training Provider: HBF Networks
HBF Networks - HBFITES Delivers Authorized Cisco Training
As Cisco Learning Partner Associate
This Partnership allows HBFITES to offer its customers up-to-date, authorized Cisco training and Cisco Authorized Curriculum and provide its students with the highest quality training in the industry.
HBFITES has been providing high quality vendor training and certification for the past 2002 on numerous...
