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Provided by: HBF Networks CISCO CALLMANAGER MCS BOOTCAMPCisco |
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Training
Provided by HBF Networks
CCM Course Description
System engineers must be able to integrate Cisco's AVVID solution to meet customer voice and data requirements. This is an extensive, five-day, instructor-led course with a lab consisting of four equipment pods. Each pod simulates an enterprise with two branch offices that students configure over the course of the week.
This course provides system engineers with the knowledge and skills required to deploy, manage, configure and troubleshoot enterprise IP Telephony.
Course Objectives
System engineers will be able to describe the IP telephony components and then configure and troubleshoot these components in a solutions-based lab environment. The lab simulates an enterprise deployment using Cisco CallManager 3.3 & 4.0, PSTN gateways, Catalyst 6000 LAN, and router-based WANs.
Intended Audience
This boot camp is for field and channel system engineers, and network engineers who need to deploy IP telephony solutions based on Cisco AVVID and CallManager 3.3 & 4.0.
Prerequisites
Student prerequisites are as follows:
Certified as CCNA and/or CCNP, or equivalent work experience
Voice Essentials training class, or equivalent experience
Voice Solutions (on Partner elearning connection - ILT, Web, or CD)
Completion of Cvoice training
EVODD-PS training course
Course Outline
IP Telephony Overview
Lab 1: Initial Configuration
Install Windows 2000 and SQL on publisher
Build first server from provided CDs
Test connectivity in a switched environment
CallManager Servers and Clusters
Lab 2: Installing CallManager
Prep the server (DNS, backup utilities, etc.)
Install CallManager (Publisher)
Install CallManager components
Cisco IP Phones
Lab 3: Configure DHCP and TFTP with CallManager
Establish IP address range for phones
Configure TFTP
Configure TFTP
Lab 4: Install IP Phones
Turn on auto registration feature
Connect and register multiple phones
Auto registration of phones
Verify success by placing calls
Phones and Switch Interaction
Lab 5: Configuring Basic Phone Features
Turn on auto registration feature
Connect and register multiple phones
Auto registration of phones
Verify success by placing calls
Familiarization with phones, display, help feature
Adjust ring tones, volume, network configuration
Adjust ring tones, volume, network configuration
Test transfer, hold, and other basic features
Supplementary Services/Extended Phone Features
Lab 6: Configure Extended Features
Configure and test Call Waiting
Configure and test Call Park
Configure and test Call Pickup
Lab 7: Creating a Redundant Server
Build a subscriber server from provided CDs
Test connectivity in a switched environment
Test change replication features
Gateways
Lab 8: Installing a Second CallManager
Prep the second server (DNS, backup utilities)
Install second CallManager (Subscriber)
Install second CallManager components
Lab 9: Configuring CallManager Redundancy
Define device pools
Define regions and redundancy groups
Administration and Basic Troubleshooting
Lab 10: Performing Basic Troubleshooting
Basic techniques to isolate problems
Performance Monitor
Event Viewer
11: Failure Testing
Create multiple server failures
Monitor changeover of phones to redundant server
Lab 12: User IP phone features (speed dial, call fwd)
Establish user IDs
Working as a user, change speed dials and forward all numbers
Lab 13: Call Detail Records
Turn on and analyze call detail reporting
Protocols and Standards
Lab 14: Configuring Local Analog Gateways (VG200)
Configure MGCP in the VG200
Configure MGCP in the CallManager
Test analog phone to analog phone connectivity
Test analog phone to IP connectivity
Create server failures and monitor changeover to redundant server
Lab 15: Softphone
Configure softphone on the laptop (provided)
Configure softphone in the CallManager
Test calls to/from the softphone to other phones
Dial Plan Components
Lab 16: Configuring PSTN Access
Configure H.323 gateway router in the CallManager
Configure H.323 Dial Peers in the router
Test calls from any phone in your lab network to any other phone
Create server failures and monitor changeover to redundant server
Implementing Dial Plans
Lab 17: Analog from the Catalyst 6000
Configure analog phone capability on the 24-port FXS card
Test calls to/from other phones in the network
Lab 18: Unique VLAN for Voice
Configure a voice VLAN on the Catalyst 6000
Assign and test IP phones on the new VLAN
Test calls to/from the softphone to other phones
Design Models
Lab 19: Gatekeeper
Configure router to be a gatekeeper in you network
Assign CallManager to the gatekeeper
Test admission control throughout your network
Lab 20: Configuring a Centralized Environment - Local CallManager and Remote Office without CallManager
Configure a router as remote H.323 device
Test calls from any phone in your lab network to any other phone
Lab 21: Building an extensive WAN, Connect all Pods in the Classroom
Configure all CallManagers as H.323 inter cluster devices
Configure "toll bypass" scenarios in a WAN
Test dialing to/from all phones in all other cities in the classroom network
System engineers must be able to integrate Cisco's AVVID solution to meet customer voice and data requirements. This is an extensive, five-day, instructor-led course with a lab consisting of four equipment pods. Each pod simulates an enterprise with two branch offices that students configure over the course of the week.
This course provides system engineers with the knowledge and skills required to deploy, manage, configure and troubleshoot enterprise IP Telephony.
Course Objectives
System engineers will be able to describe the IP telephony components and then configure and troubleshoot these components in a solutions-based lab environment. The lab simulates an enterprise deployment using Cisco CallManager 3.3 & 4.0, PSTN gateways, Catalyst 6000 LAN, and router-based WANs.
Intended Audience
This boot camp is for field and channel system engineers, and network engineers who need to deploy IP telephony solutions based on Cisco AVVID and CallManager 3.3 & 4.0.
Prerequisites
Student prerequisites are as follows:
Certified as CCNA and/or CCNP, or equivalent work experience
Voice Essentials training class, or equivalent experience
Voice Solutions (on Partner elearning connection - ILT, Web, or CD)
Completion of Cvoice training
EVODD-PS training course
Course Outline
IP Telephony Overview
Lab 1: Initial Configuration
Install Windows 2000 and SQL on publisher
Build first server from provided CDs
Test connectivity in a switched environment
CallManager Servers and Clusters
Lab 2: Installing CallManager
Prep the server (DNS, backup utilities, etc.)
Install CallManager (Publisher)
Install CallManager components
Cisco IP Phones
Lab 3: Configure DHCP and TFTP with CallManager
Establish IP address range for phones
Configure TFTP
Configure TFTP
Lab 4: Install IP Phones
Turn on auto registration feature
Connect and register multiple phones
Auto registration of phones
Verify success by placing calls
Phones and Switch Interaction
Lab 5: Configuring Basic Phone Features
Turn on auto registration feature
Connect and register multiple phones
Auto registration of phones
Verify success by placing calls
Familiarization with phones, display, help feature
Adjust ring tones, volume, network configuration
Adjust ring tones, volume, network configuration
Test transfer, hold, and other basic features
Supplementary Services/Extended Phone Features
Lab 6: Configure Extended Features
Configure and test Call Waiting
Configure and test Call Park
Configure and test Call Pickup
Lab 7: Creating a Redundant Server
Build a subscriber server from provided CDs
Test connectivity in a switched environment
Test change replication features
Gateways
Lab 8: Installing a Second CallManager
Prep the second server (DNS, backup utilities)
Install second CallManager (Subscriber)
Install second CallManager components
Lab 9: Configuring CallManager Redundancy
Define device pools
Define regions and redundancy groups
Administration and Basic Troubleshooting
Lab 10: Performing Basic Troubleshooting
Basic techniques to isolate problems
Performance Monitor
Event Viewer
11: Failure Testing
Create multiple server failures
Monitor changeover of phones to redundant server
Lab 12: User IP phone features (speed dial, call fwd)
Establish user IDs
Working as a user, change speed dials and forward all numbers
Lab 13: Call Detail Records
Turn on and analyze call detail reporting
Protocols and Standards
Lab 14: Configuring Local Analog Gateways (VG200)
Configure MGCP in the VG200
Configure MGCP in the CallManager
Test analog phone to analog phone connectivity
Test analog phone to IP connectivity
Create server failures and monitor changeover to redundant server
Lab 15: Softphone
Configure softphone on the laptop (provided)
Configure softphone in the CallManager
Test calls to/from the softphone to other phones
Dial Plan Components
Lab 16: Configuring PSTN Access
Configure H.323 gateway router in the CallManager
Configure H.323 Dial Peers in the router
Test calls from any phone in your lab network to any other phone
Create server failures and monitor changeover to redundant server
Implementing Dial Plans
Lab 17: Analog from the Catalyst 6000
Configure analog phone capability on the 24-port FXS card
Test calls to/from other phones in the network
Lab 18: Unique VLAN for Voice
Configure a voice VLAN on the Catalyst 6000
Assign and test IP phones on the new VLAN
Test calls to/from the softphone to other phones
Design Models
Lab 19: Gatekeeper
Configure router to be a gatekeeper in you network
Assign CallManager to the gatekeeper
Test admission control throughout your network
Lab 20: Configuring a Centralized Environment - Local CallManager and Remote Office without CallManager
Configure a router as remote H.323 device
Test calls from any phone in your lab network to any other phone
Lab 21: Building an extensive WAN, Connect all Pods in the Classroom
Configure all CallManagers as H.323 inter cluster devices
Configure "toll bypass" scenarios in a WAN
Test dialing to/from all phones in all other cities in the classroom network
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CISCO CALLMANAGER MCS BOOTCAMP
Duration:5 days(6Hrs a Day)
About The Training Provider: HBF Networks
HBF Networks - HBFITES Delivers Authorized Cisco Training
As Sponsored Organization of GLOBAL KNOWLEDGE,
A Cisco Learning Solutions Partner
This sponsorship allows HBFITES to offer its customers up-to-date, authorized Cisco training and Cisco Authorized Curriculum and provide its students with the highest quality training in the industry.
HBFITES has been providing high quality vendor training and...
