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Provided by: Kawas Consulting SAL Cold Calling TechniquesMarketing |
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I- Leads Generation:
Referrals: source and information needed
Networking sources and methodologies;
Data bases;
Methodologies of information gathering.
II- Do s and don ts for prospecting and cold calls
Do get the information first;
Politeness will open the doors for you.
III- The call process
How to speak with the gate keeper (Secretary);
Unreturned calls;
Opening statements;
Handling rejections and objections;
Getting into their world;
Getting the appointment;
Confirming the appointment.
IV- Role playing sessions within the participants
Each participant, using internal telephone lines, with the participation of the consultant will be put under different cold calls scenarios.
V- Real live sales call
Each trainee will be the then calling in the presence of the participants real prospects; a summary of what happened will be then summarized, brainstormed and discussed with the whole group about areas that can be improved.
Needed Logistics:
1- 2 internal telephone lines with the possibility of recording the telephone conversations;
2- Data base of phone numbers
Duration: 1 full day.
Deliverables: Reading materials, case studies and training certificate.
Note : This program can be also delivered in Arabic Language
Referrals: source and information needed
Networking sources and methodologies;
Data bases;
Methodologies of information gathering.
II- Do s and don ts for prospecting and cold calls
Do get the information first;
Politeness will open the doors for you.
III- The call process
How to speak with the gate keeper (Secretary);
Unreturned calls;
Opening statements;
Handling rejections and objections;
Getting into their world;
Getting the appointment;
Confirming the appointment.
IV- Role playing sessions within the participants
Each participant, using internal telephone lines, with the participation of the consultant will be put under different cold calls scenarios.
V- Real live sales call
Each trainee will be the then calling in the presence of the participants real prospects; a summary of what happened will be then summarized, brainstormed and discussed with the whole group about areas that can be improved.
Needed Logistics:
1- 2 internal telephone lines with the possibility of recording the telephone conversations;
2- Data base of phone numbers
Duration: 1 full day.
Deliverables: Reading materials, case studies and training certificate.
Note : This program can be also delivered in Arabic Language
Related Jobs or Careers: sales,telemarketing
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Training
Provided by Kawas Consulting SAL
- M asked: interested in hiring your call centre graduates in jounieh for our market research team, and other call centre solutions for our direct marketing campaign. Michael Tolan +
Cold Calling Techniques
I- Leads Generation:
Referrals: source and information needed
Networking sources and methodologies;
Data bases;
Methodologies of information gathering.
II- Do s and don ts for prospecting and cold calls
Do get the information first;
Politeness will open the doors for you.
III- The call process
How to speak with the gate keeper (Secretary);
Unreturned calls;
Opening statements;
Handling rejections and objections;
Getting into their world;
Getting the appointment;
Confirming the appointment.
IV- Role playing sessions within the participants
Each participant, using internal telephone lines, with the participation of the consultant will be put under different cold calls scenarios.
V- Real live sales call
Each trainee will be the then calling in the presence of the participants real prospects; a summary of what happened will be then summarized, brainstormed and discussed with the whole group about areas that can be improved.
Needed Logistics:
1- 2 internal telephone lines with the possibility of recording the telephone conversations;
2- Data base of phone numbers
Duration: 1 full day.
Deliverables: Reading materials, case studies and training certificate.
Note : This program can be also delivered in Arabic Language
Referrals: source and information needed
Networking sources and methodologies;
Data bases;
Methodologies of information gathering.
II- Do s and don ts for prospecting and cold calls
Do get the information first;
Politeness will open the doors for you.
III- The call process
How to speak with the gate keeper (Secretary);
Unreturned calls;
Opening statements;
Handling rejections and objections;
Getting into their world;
Getting the appointment;
Confirming the appointment.
IV- Role playing sessions within the participants
Each participant, using internal telephone lines, with the participation of the consultant will be put under different cold calls scenarios.
V- Real live sales call
Each trainee will be the then calling in the presence of the participants real prospects; a summary of what happened will be then summarized, brainstormed and discussed with the whole group about areas that can be improved.
Needed Logistics:
1- 2 internal telephone lines with the possibility of recording the telephone conversations;
2- Data base of phone numbers
Duration: 1 full day.
Deliverables: Reading materials, case studies and training certificate.
Note : This program can be also delivered in Arabic Language
About The Training Provider: Kawas Consulting SAL
Kawas Consulting SAL - Kawas Consulting has more than seven years of solid experience grounded in the field of selling. Through our Sales Consultancy program we offer practical and cost effective guidance in the intricate aspects of direct selling, consultative selling, retail selling, sales management, as well as an extensive knowledge in both sales support techniques and strategic selling training. Our program is...
