|
Provided by: Kawas Consulting SAL Cold Calling TechniquesMarketing |
 |
Training
Provided by Kawas Consulting SAL
I- Leads Generation:
Referrals: source and information needed
Networking sources and methodologies;
Data bases;
Methodologies of information gathering.
II- Do s and don ts for prospecting and cold calls
Do get the information first;
Politeness will open the doors for you.
III- The call process
How to speak with the gate keeper (Secretary);
Unreturned calls;
Opening statements;
Handling rejections and objections;
Getting into their world;
Getting the appointment;
Confirming the appointment.
IV- Role playing sessions within the participants
Each participant, using internal telephone lines, with the participation of the consultant will be put under different cold calls scenarios.
V- Real live sales call
Each trainee will be the then calling in the presence of the participants real prospects; a summary of what happened will be then summarized, brainstormed and discussed with the whole group about areas that can be improved.
Needed Logistics:
1- 2 internal telephone lines with the possibility of recording the telephone conversations;
2- Data base of phone numbers
Duration: 1 full day.
Deliverables: Reading materials, case studies and training certificate.
Note : This program can be also delivered in Arabic Language
Related Jobs or Careers: sales,telemarketing
|
|
||||||||||||||||||||||
Cold Calling Techniques
I- Leads Generation:
Referrals: source and information needed
Networking sources and methodologies;
Data bases;
Methodologies of information gathering.
II- Do s and don ts for prospecting and cold calls
Do get the information first;
Politeness will open the doors for you.
III- The call process
How to speak with the gate keeper (Secretary);
Unreturned calls;
Opening statements;
Handling rejections and objections;
Getting into their world;
Getting the appointment;
Confirming the appointment.
IV- Role playing sessions within the participants
Each participant, using internal telephone lines, with the participation of the consultant will be put under different cold calls scenarios.
V- Real live sales call
Each trainee will be the then calling in the presence of the participants real prospects; a summary of what happened will be then summarized, brainstormed and discussed with the whole group about areas that can be improved.
Needed Logistics:
1- 2 internal telephone lines with the possibility of recording the telephone conversations;
2- Data base of phone numbers
Duration: 1 full day.
Deliverables: Reading materials, case studies and training certificate.
Note : This program can be also delivered in Arabic Language
Referrals: source and information needed
Networking sources and methodologies;
Data bases;
Methodologies of information gathering.
II- Do s and don ts for prospecting and cold calls
Do get the information first;
Politeness will open the doors for you.
III- The call process
How to speak with the gate keeper (Secretary);
Unreturned calls;
Opening statements;
Handling rejections and objections;
Getting into their world;
Getting the appointment;
Confirming the appointment.
IV- Role playing sessions within the participants
Each participant, using internal telephone lines, with the participation of the consultant will be put under different cold calls scenarios.
V- Real live sales call
Each trainee will be the then calling in the presence of the participants real prospects; a summary of what happened will be then summarized, brainstormed and discussed with the whole group about areas that can be improved.
Needed Logistics:
1- 2 internal telephone lines with the possibility of recording the telephone conversations;
2- Data base of phone numbers
Duration: 1 full day.
Deliverables: Reading materials, case studies and training certificate.
Note : This program can be also delivered in Arabic Language
About The Training Provider: Kawas Consulting SAL
Kawas Consulting SAL - Kawas Consulting was founded in 2003 by Professor Aouni Kawas. Today Kawas Consulting consists of two entities:
Kawas Consulting SAL Offshore: Established in 2008 due to increased operations and transactions within the Middle East, Gulf, Africa and Europe.
Kawas Consulting: Continuity that serves the Lebanese market. Kawas Consulting is a management consultancy firm based in Beirut,...
