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Provided by: 123-CBT Computer Based Training Quality Management Quality Management Tools |
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Training
Provided by 123-CBT Computer Based Training
Quality Management: Quality Management Tools offers the student an overview of tools used to analyze a company's current performance and problem causes, as well as tools used to generate ideas and organize data. The program details the purposes of and steps for creating flow charts, check sheets, histograms, run charts, control charts, cause-and-effect diagrams, Pareto charts, scatter diagrams, interrelationship diagrams, affinity diagrams, activity network diagrams, and brainstorming.
Learn To
Managers, supervisors, or team leaders who need to learn how to implement quality measures in order to increase quality within their organization.
Deployment Options
e-Learning
Accreditation
NASBA credits: 3 CPE Credits
CEU credits: 0.30 CEUs
Language Options
US English
Total Learning Time
2 to 4 hours
Objectives
Unit 1: Tools to Understand Current Performance (0.5 - 1 hour)
Learn To
- Identify the benefits of using flow charts.
- Sequence the steps for creating a histogram.
- Identify the main components of a control chart.
- Sequence the steps for creating a cause-and-effect diagram.
- Sequence the steps for creating a Pareto chart.
- Sequence the steps for brainstorming.
- Identify the purpose of affinity diagrams.
Managers, supervisors, or team leaders who need to learn how to implement quality measures in order to increase quality within their organization.
Deployment Options
e-Learning
Accreditation
NASBA credits: 3 CPE Credits
CEU credits: 0.30 CEUs
Language Options
US English
Total Learning Time
2 to 4 hours
Objectives
Unit 1: Tools to Understand Current Performance (0.5 - 1 hour)
- Identify a functional flow chart.
- Create a flow chart.
- Analyze a flow chart.
- Analyze a check sheet.
- Sequence the steps for creating a histogram.
- Given four histograms, select the one with the least amount of variation.
- Given four histograms, select the one that shows a process that needs improvement.
- Create a histogram.
- Calculate the number of classes for a histogram.
- Calculate the class width of a histogram.
- Sequence the steps for creating a run chart.
- Identify characteristics of control charts.
- Simulation Overview:
- In this simulation, you will work with a flow chart, a check sheet, and a histogram to understand current performance in the accounts payable process. Recently, several invoices have been paid after the 30 days that Icon a a s CFO has mandated is the minimum length of time for paying invoices. For this simulation, you will concentrate primarily on the invoice approval process. You will have to perform a few calculations during the sim, so a calculator may be helpful.
- Sequence the steps for creating a cause-and-effect diagram.
- Identify the general categories that can be used as main causes on a cause-and-effect diagram.
- Create a cause-and-effect diagram.
- Given a Pareto chart, select the category that would provide the most benefit when improvement efforts are applied to it.
- Create a Pareto chart.
- Identify the data rel
This is primarily online training 
This is an online eLearning or CBT training program 
This program may be available on CD 
Contact 123-CBT Computer Based Training for more information Training Presented in: English
Quality Management Quality Management Tools
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About The Training Provider: 123-CBT Computer Based Training
123-CBT Computer Based Training - 123-CBT offers discount pricing on top quality eLearning
programs from leading computer based training providers. Many of the training courses are available both online or on CD so that you can study at home at your own pace:
E-Learning available for
- ABAP 6.10
- Access 2003
- Acrobat 6.0
- ASP
- ASP.NET
- C
- Captivate 1.0
- Crystal Reports 8.5
- Crystal Reports v10
- Dreamweaver MX
-...
