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Provided by: 123-CBT Computer Based Training Value Chain Management Elements of the Value Chain |
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Training
Provided by 123-CBT Computer Based Training
In Elements of the Value Chain you will learn the key features of value chain management and the various organizational activities that add value to a company a a s product or service. This course details the key components of successful products or services, the importance and benefits of customer loyalty, and customization. This course teaches how collaboration, delivery, production, and outsourcing change the scope of a business and improve a company a a s profits. You will learn how to gain strategic hold through branding, supplier relationships, unique offerings, and ensuring customer satisfaction.
Learn To
Participants in this course may be Involved in middle/senior management functions such as project implementation, strategic planning, and team leadership. Their responsibilities may include relationships between customers and suppliers.
Deployment Options
e-Learning
Accreditation
NASBA credits: 3 CPE Credits
CEU credits: 0.30 CEUs
Language Options
US English
Total Learning Time
2 to 4 hours
Objectives
Unit 1: Defining Value Chain Management (0.5 - 1 hour)
Learn To
- Differentiate between the value chain and the supply chain.
- Identify key features of value chain management.
- Identify benefits of customer loyalty.
- Identify criteria to target most profitable customers.
- Identify advantages of enhancing the product through outsourcing.
- Identify uses of technology in maximizing profit in the value chain.
- Identify ways to gain strategic control through branding.
Participants in this course may be Involved in middle/senior management functions such as project implementation, strategic planning, and team leadership. Their responsibilities may include relationships between customers and suppliers.
Deployment Options
e-Learning
Accreditation
NASBA credits: 3 CPE Credits
CEU credits: 0.30 CEUs
Language Options
US English
Total Learning Time
2 to 4 hours
Objectives
Unit 1: Defining Value Chain Management (0.5 - 1 hour)
- Identify reasons for value chain management.
- Differentiate between the value chain and the supply chain.
- Identify key features of value chain management.
- Identify organizational activities that create value.
- Simulation Overview:
- In the simulation at the end of this unit, you will meet with Scott Fletcher, Logistics Manager, to discuss reasons for adopting a value chain model, the differences between the value chain and the supply chain, and the key aspects of value chain management. Scott will also ask you questions about the organizational activities that create value.
- Identify elements of the value chain that ensure value.
- Identify benefits of customer loyalty.
- Define scope within the context of the value chain.
- Identify criteria to target most profitable customers.
- Identify advantages of enhancing the product through outsourcing.
- Identify benefits of developing collaborative relationships.
- Simulation Overview:
- In the simulation at the end of this unit, you will meet with Kimberley Burroughs, Marketing Manager, to discuss ensuring value within the value chain, including the components of successful products and service and the benefits of customer loyalty. Kimberley will also ask you questions on how to target profitable customers.
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Value Chain Management Elements of the Value Chain
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About The Training Provider: 123-CBT Computer Based Training
123-CBT Computer Based Training - 123-CBT offers discount pricing on top quality eLearning
programs from leading computer based training providers. Many of the training courses are available both online or on CD so that you can study at home at your own pace:
E-Learning available for
- ABAP 6.10
- Access 2003
- Acrobat 6.0
- ASP
- ASP.NET
- C
- Captivate 1.0
- Crystal Reports 8.5
- Crystal Reports v10
- Dreamweaver MX
-...
