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Provided by: 123-CBT Computer Based Training Self Development Increasing Your Assertiveness |
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In Self-Development: Increasing Your Assertiveness, participants learn how to identify the sources of their self-esteem and then use techniques, such as good verbal communication skills, to enhance their self-esteem. Participants also learn how to manage conflict and their emotional responses to various situations in order to become more assertive.
Learn To
Individuals who want to learn to increase their assertiveness in their daily interactions.
Deployment Options
e-Learning
Accreditation
NASBA credits: 3 CPE Credits
CEU credits: 0.30 CEUs
Language Options
US English
Total Learning Time
2 to 4 hours
Objectives
Unit 1: Background Information (0.5 - 1 hour)
Learn To
- Understand the effects of self-fulfilling prophecies.
- Use four activities to enhance self-esteem.
- Identify four fears that inhibit the expression of anger.
- Express anger constructively.
- Identify passive, assertive, and aggressive nonverbal communication.
- Strengthen assertiveness using six actions.
Individuals who want to learn to increase their assertiveness in their daily interactions.
Deployment Options
e-Learning
Accreditation
NASBA credits: 3 CPE Credits
CEU credits: 0.30 CEUs
Language Options
US English
Total Learning Time
2 to 4 hours
Objectives
Unit 1: Background Information (0.5 - 1 hour)
- Identify three basic behavior styles.
- List four benefits of assertive behavior.
- Identify three factors that influence assertive communication.
- Simulation Overview:
- In this simulation, you will meet with Carla Jackson, one of Icon's Human Resources Assistants. Since Carla works in the Human Resources Department, she has been exposed to many different types of behavior styles. Through your questions and her answers, Carla will share her knowledge with you about behavior styles, the benefits of assertive behavior, and the factors that enable you to communicate assertively.
- Identify the sources of self-esteem.
- Explain the effects of self-talk on self-esteem.
- Understand the effects of self-fulfilling prophecies.
- Use four activities to enhance your self-esteem.
- Simulation Overview:
- In this simulation, you will meet with John Cunningham, one of Icon's Human Resources Assistants, to discuss enhancing your self-esteem. Through your questions and John's answers, you will learn how self-esteem affects your ability to be assertive, the effects of self-fulfilling prophecies, and how to enhance your self-esteem.
- Approach conflict assertively.
- Respond assertively to three types of put-downs.
- Express your emotions assertively.
- Identify four fears that inhibit the expression of anger.
- Express your anger constructively.
- Simulation Overview:
- In this simulation, you will meet with Phyllis Bannon, one the Vice Presidents of Marketing at Icon. Phyllis is your mentor at Icon. Through your questions and her answers, you will learn how negative experiences can help you become more assertive, how to manage conflict and confr
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Training
Provided by 123-CBT Computer Based Training
Self Development Increasing Your Assertiveness
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About The Training Provider: 123-CBT Computer Based Training
123-CBT Computer Based Training - 123-CBT offers discount pricing on top quality eLearning
programs from leading computer based training providers. Many of the training courses are available both online or on CD so that you can study at home at your own pace:
E-Learning available for
- ABAP 6. 10
- Access 2003
- Acrobat 6. 0
- ASP
- ASP. NET
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- Crystal Reports 8. 5
- Crystal Reports v10
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