Moving from Technical Professional to Mgr Series Getting Started

Training Provided by 123-CBT Computer Based Training This course introduces the learner to some management fundamentals. Beginning with the requirements for IT success, the course outlines the roles of the IT manager as well as the skills required for effective management. It then teaches the principles of three types of management planning as well as the fundamentals of recruiting for new managers.

Learn To:

• Identify key functional areas of an IT organization.
  
• Identify key personal skills for an IT manager.
  
• Identify key differences between old and new management styles.
  
• Identify reasons for management planning.
  
• Identify guidelines for using a SWOT analysis to assist in strategic planning.
  
• Staff Your IT Team.

Audience:

This series is designed for technical professionals who are considering managerial positions within their organizations.

Deployment:

e-Learning

Accreditation

NASBA credits: 3 CPE Credits
CEU credits: 0.30 CEUs

Language Options:

US English

Total Learning Time:

2 to 4 hours

Objectives:

Unit 1: IT Management Fundamentals (0.5 - 1 hour)

• Identify key functional areas of an IT organization.
  
• Identify typical IT department goals.
  
• Identify the cornerstones of successful IT management.
  
• Identify types of planning carried out by managers.
  
• Identify functions involved in organizing and staffing the IT department.
  
• Identify key personal skills for an IT manager.
  
• Identify ways an IT manager maintains team direction.
  
• Identify key differences between old and new management style.
  
• Identify ways to increase your management skills.
  
• Simulation Overview: You are the Director of Development at Icon International. You are co-chairing a three-month review of Junior IT Manager, Matt Green with Katherine Cavanaugh, Senior IT Manager. You are concerned that Matt's team won't meet the IT departmental quarterly target of developing new software for the development team. Matt has mentioned privately to you that he's worried about how he can deal effectively with conflict. You will give him feedback about his general progression in the role and on his team's performance.

Unit 2: IT Planning (0.5 - 1.5 hours)

• Identify reasons for management planning.
  
• Sequence the steps of the planning process.
  
• Identify guidelines for using a SWOT analysis to assist in strategic planning.
  
• Recognize how strategic plans are implemented.
  
• Identify key elements of IT project management.
  
• Identify elements of a formal project request.
  
• Identify guidelines for conducting a feasibility study.
  
• Identify reasons for analyzing customer requirements.
  
• Simulation Overview: You are a project manager with Icon International. You've been appointed by Katherine Cavanaugh, Senior IT Manager, to manage the Reservation project. The project involves adding more features to the popular Reservation database. This project is in response to requests from some of Icon's major clients, who have asked for more functionality in areas such as greater data collection, specialized reports, financial statistics, and online analytical processing. Katherine wants this project to succeed because Icon's main competitor has recently announced the release of an enhanced reservations database. Icon is afraid it will lose existing customers and fail to attract new clients if they do not undertake to design a new version of the database. The IT Team Lead, Mike Miller, is concerned about the effect this will have on his team's resources.

Unit 3: S

This is primarily online training This is an online eLearning or CBT training program This program may be available on CD Contact 123-CBT Computer Based Training for more information

Training Presented in: English

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