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Provided by: 123-CBT Computer Based Training Moving from Technical Professional to Mgr Series Managing Personnel |
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Training
Provided by 123-CBT Computer Based Training
This course teaches key skills for team building, team leadership and team management. It begins with some guidelines and tactics for effective leadership before teaching how to get the best results from your team through development, training and conflict management. Finally, it looks at how to improve communication skills as well as how to avoid stress and job burnout.
Learn To:
This series is designed for technical professionals who are considering managerial positions within their organizations.
Deployment:
e-Learning
Accreditation
NASBA credits: 3 CPE Credits
CEU credits: 0.30 CEUs
Language Options:
US English
Total Learning Time:
2 to 4 hours
Objectives:
Unit 1: IT Team Leadership (0.5 - 1 hour)
Learn To:
- Identify three leadership behavior patterns adopted to achieve goals.
- Identify characteristics of effective leaders.
- Identify methods for determining team training needs.
- Identify strategies for conflict resolution.
- Identify strategies for overcoming communication barriers.
This series is designed for technical professionals who are considering managerial positions within their organizations.
Deployment:
e-Learning
Accreditation
NASBA credits: 3 CPE Credits
CEU credits: 0.30 CEUs
Language Options:
US English
Total Learning Time:
2 to 4 hours
Objectives:
Unit 1: IT Team Leadership (0.5 - 1 hour)
- Identify three leadership behavior patterns adopted to achieve goals.
- Identify the relevance of theories X and Y in leadership.
- Identify appropriate situations for modifying your leadership style.
- Identify reasons why effective managers must also be leaders.
- Identify characteristics of effective leaders.
- Identify skills of effective leaders.
- Identify how different types of power are utilized by leaders.
- Identify methods of influencing successfully.
- Identify the benefits of empowerment.
- Simulation Overview: Icon International has invited you for a job interview for the position of Junior IT Manager. This is your second interview. You feel you did reasonably well in the first interview, in which your resum頡nd work experience were discussed. You're convinced that you have the relevant IT qualifications and managerial skills for the job.
- Identify characteristics of four types of team.
- Identify the stages of team development.
- Identify team roles.
- Identify methods for determining team training needs.
- Identify some benefits of non-technical training.
- Identify skills required for effective teamwork.
- Identify potential team problems.
- Identify positive and negative consequences of team conflict.
- Identify strategies for conflict resolution.
- Simulation Overview: You've been asked to manage a new project within Icon International that has to oversee the introduction of new software. Recently, a similar project team was dissolved because it wasn't performing very well. This was due to a lack of training and conflicts within the team. Your boss, Katherine Cavanaugh, has called a meeting to ensure that your project will be more successful.
- Identify two types of communication channels.
- Identify options for communicating your message.
- Identify barriers to communication.
- Identify strategies for overcoming communication barriers.
- Identify guidelines for holding effective team meetings.
- Identify guidelines for effective team management.
- Identify factors that contribute to stress and burnout.
- Identify ways to tackle the symptoms of stress.
- Identify ways to avoid team burnout.
- Simulation Overview: You are a manager of Icon International and one of the teams under your authority
This is primarily online training 
This is an online eLearning or CBT training program 
This program may be available on CD 
Contact 123-CBT Computer Based Training for more information Training Presented in: English
Moving from Technical Professional to Mgr Series Managing Personnel
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About The Training Provider: 123-CBT Computer Based Training
123-CBT Computer Based Training - 123-CBT offers discount pricing on top quality eLearning
programs from leading computer based training providers. Many of the training courses are available both online or on CD so that you can study at home at your own pace:
E-Learning available for
- ABAP 6.10
- Access 2003
- Acrobat 6.0
- ASP
- ASP.NET
- C
- Captivate 1.0
- Crystal Reports 8.5
- Crystal Reports v10
- Dreamweaver MX
-...
