Empowering Asian Mindsets

Training Provided by JMC Consulting Sdn. Bhd. The concepts and theories behind coaching are not new. However when packaged in a coaching style they become a new powerful tool kit for leaders everywhere. This book offers a range of coaching tools to challenge managers and leaders of the future to look firstly at themselves and then to empower their employees. Wai K Leong wisely suggests that we just need to learn a new way of conversation with a new mindset . I first met Wai K Leong when he enrolled to train as a coach at International Coach Academy. He grasped the concepts eagerly and applied himself diligently. When he graduated many of his colleagues celebrated his success. He then went on to get his Professional Certified Coach credential, making him one of only a few coaches in Asia with such a credential. Wai K Leong demonstrates his passion for coaching through each chapter of this book. His ability to introduce a coaching tool and concept and then to apply it to the business world sets him as a leader in this field. Empowering Asian Mindsets through Coaching , embraces a range of coaching skills and integrates them into a managers skill set. Wai K Leong recognises that Asia is amidst great economic change and growth. With such change managers need skills to support the growth and changes they are experiencing. Bringing coaching into the workplace takes a great commitment and understanding of the power of these skills. As this book outlines coaching supports managers in embracing new ways of working, leaving behind old mindsets and embracing new ones.

Empowering Asian Mindsets PRAISES FOR THE BOOK
ACKNOWLEDGEMENTS
INTRODUCTION

WHAT IS THE ASIAN MINDSET?
The Asian Culture - Religion and Philosophy
The Asian Leadership and Management Style
Watson Wyatt Asian Survey

COACHING AND MINDSET
What is coaching?
Why coach instead of just tell?
Factors driving the need for a mindset shift
Our Mindsets - The Operating System
Distinctions Empowerment, Responsibility, Accountability

COACHING MINDSET AND YOUR SUCCESS
What is the Coaching Mindset?
Where is coaching used in the work environment?
Advantages of adopting a coaching mindset
Playing and Winning the Inner Game

DEBUNKING MYTHS ABOUT THE COACHING IN ASIA
Myth 1: Coaching is very time consuming
Myth 2: When we coach we don t provide answers
Myth 3: Managers who uses coaching is viewed as weak
Myth 4: Coaching is only for the problematic people
Myth 5: Coaching is an excellent tool to impart our ideas subtly
Myth 6: Coaching is an excellent tool to change others

COACHING MINDSETS BLOCKS OF ASIAN MANAGERS
Coaching Mindset Challenges
Block 1: Preserving Harmony
Block 2: Respecting Elders and Superiors
Block 3: I don t have the time
Block 4: Technical Strengths
Block 5: Ingrained Habits
Block 6: The need to feel important (Personal Ego)
Block 7: The need to be right (related to our ego)
Block 8: Feeling threatened
Block 9: Lack of coaching skill
Block 10: Conflict in agendas
Mental Scripts for Unblocking Mindsets

THE FOUNDATIONS OF COACHING
The Power of Questions
The Power of Active Listening
The Power of Silence
The Power of Acknowledgments
Communicating Effectively as a Coach

THE EIGHT MINDSET SHIFTS FOR ASIAN MANAGERS
Changing versus Transforming Mindsets
Mindset Shift 1 - From Problem-Focused to Solution-Focused
Mindset Shift 2 - From Dictating Goals to Aligning Goals
Mindset Shift 2 - From Giving Advice to Generating Awareness
Mindset Shift 3 - From Knowing All To Being Curious
Mindset Shift 4 - From Directing To Influencing
Mindset Shift 5 - From Criticizing/Punishing To Acknowledging/Praising
Mindset Shift 6 - From Managing/Controlling to Empowering/Liberating
Mindset Shift 7 - From Providing Solutions to Exploring Possibilities
Mindset Shift 8 - From Demanding to Requesting

EMPOWERMENT SITUATIONS
The Importance of Coaching Alignment
Empowering the courage to Be Accountable
Empowering the courage to Deal with People Issues
Empowering the courage to Express Personal Opinions
Empowering the courage to Handle Negative Opinions of Others
Empowering the courage to Receive Acknowledgments
Empowering the courage to Stand Up and Make a Difference
Empowering for Self-Esteem and Confidence

THE G.R.O.W PROCESS
A Four Step Coaching Process
Goals
Reality
Options
Will & Way Forward
GROW Sample Conversation

100 POWERFUL COACHING QUESTIONS
Questions for Uncovering Vision
Questions for Uncovering Values
Questions for Uncovering Obstacles
Questions for Encouraging Disclosure
Questions for Solution-Focused
Questions for Self-Assessment
Questions for Summarizing
Questions for Promoting Self-Awareness
Questions for Supporting
Questions for Seeking Feedback

FREQUENTLY ENCOUNTERED COACHING SITUATIONS
How do I start and end a coaching session?
How do I know what questions to ask?
How do I ask questions that reframes perception?
How do I handle emotional outburst more effectively?
How do I build trust?
How do I build rapport?
How do I encourage coachee to take action?
How do I help coachee to make decisions?
How do I become more assertive?
How do I become less judgmental?

DEVELOPING A LEARNING CULTURE
The Leadership
The System & Structure
The Competencies

A COACHING SYSTEM
Should Coaching Be Structured?
Pre-Coaching Information
The Coachee Profile
The Coachee s Competency
The Coaching Sessions
The Progress Tracking
Feedback for Coaches
The C. O.A.Ch System

BIBLIOGRAPHY
APPENDIX 1
Registering and Using the C.O.A.Ch System
How to Use the C.O.A.Ch System
APPENDIX 2
Coaching Culture Research

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