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Provided by: International Center for Etudes Quality ManagementQuality Management |
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The course is designed to provide participants with the QM principles, techniques, tools and skills for on-the-job application useful in a wide range of businesses and organizations service, manufacturing, government, education, healthcare, etc. The course is taught using adult learning principles including Discovery Learning techniques and a Learning and Action Planning Log to maximize content retention and usage. This course will help seasoned quality professionals brush up on the key elements of QM
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Certificate Program
Provided by International Center for Etudes
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Quality Management
Basic introduction to quality and the customer focus attitude
Introduction to the process approach to an organisation
Principles for improved performance
The Customer Focus point of view
ISO9001: 2008 the requirements
Creating a documented quality management system
Understanding the scope behind internal auditing
Continual improvement process
Typical Quality Assurance and Control System
Reactive quality systems
Proactive quality systems
Process Control Techniques
Minimising bad workmanship, waste and scrap control improving your processes
Quality reporting and analysis for achieving improvement
Dissemination of quality related information
Quality improvement the way forward.
A variety of participative Case Studies and Group Discussions shall be held throughout the training programme.
Introduction to the process approach to an organisation
Principles for improved performance
The Customer Focus point of view
ISO9001: 2008 the requirements
Creating a documented quality management system
Understanding the scope behind internal auditing
Continual improvement process
Typical Quality Assurance and Control System
Reactive quality systems
Proactive quality systems
Process Control Techniques
Minimising bad workmanship, waste and scrap control improving your processes
Quality reporting and analysis for achieving improvement
Dissemination of quality related information
Quality improvement the way forward.
A variety of participative Case Studies and Group Discussions shall be held throughout the training programme.
About The Training Provider: International Center for Etudes
International Center for Etudes - We offer training programs in management, customer service, leadership, accounting, marketing, finance, human resource management, food & beverage management, business etiquette, health care and hospital mangement, logistics management, Oil & Gas, NGO, QM and more.
Our Seminars and Workshops designed and executed with the ISO 9001/ 2008 for quality standards.

