Licence Controller Course (LCC)

At the conclusion of this course you will be able to: ...

* Explain the object, principle and applications of the Sale of Liquor Act 1989.
* Identify and explain the structure and responsibilities of licensing authorities, and the role of the Police, Medical Officer of Health and the New Zealand Fire Service.
* Explain the Licence types in accordance with legislation (in terms of licence requirements and licence conditions).
* Identify and explain the procedure for a licence application and a licence renewal.
* Identify and explain the application and renewal procedure (and criteria) to get a General Manager s Certificate.
* Explain the responsibilities and duties of a duty manager in the management of licensed premises. You will also be able to explain the penalties and fines applicable.
* Identify and explain the rights of entry onto licensed premises by Licensing Inspectors and Police.
* Explain the characteristics of alcohol.
* Explain the effects of alcohol on people of differing age groups and gender (in terms of blood alcohol content levels, and the process and factors which influence the effects).
* Explain the factors affecting alcohol absorption rate in people.
* Explain the interaction of alcohol with prescription drugs, illegal drugs and legal highs .
* Explain the legal requirements, offences and penalties for alcohol service to minors, intoxicated patrons, and disorderly patrons.
* Explain the consumption levels applicable to the legal limit for driving a motor vehicle, and safe drinking guidelines.
* Explain duty manager and server responsibilities.
* Explain the benefits of creating a responsible licensed drinking environment.
* Explain the manager responsibilities related to evacuation procedures, means of escape, signage and emergency lighting, overcrowding, and permitted occupancy numbers.
* Explain licensed premises policies and practices for host responsibility with regards to drink spiking, staff training, emergency procedures, and support systems for staff.
* Explain the behaviours indicating intoxication and techniques for making an assessment of the level of intoxication of a customer.
* Explain the server intervention techniques.
* Explain the components of an establishment s host responsibility policy.
* Explain the techniques for dealing effectively with a prohibited person whilst maintaining customer and staff safety.