THE EFFECTIVE TEAM LEADER

Who would benefit from this course?
Team Leaders or soon to be appointed Teams Leaders or First Line Managers who are looking for an introduction into the key principles of effective team leading, management and development.

Course Objectives
By the end of this course the delegates will be able to:
Understand the role of the Team Leader in their organisation
Identify, develop and apply the key skills for effective team leading
Develop a personal action plan for future self development


Course Overview
Through a variety of training methods and exercises course delegates will be able to understand and demonstrate knowledge of the following;

The Role and key tasks/responsibilities of the Team Leader/First Line Manager
Communication and its importance
Listening skills
Effective communication
Barriers to communication and solutions
Guidelines for effective assertive communication
Planning & Decision Making - Identifying, Planning, Prioritising and Scheduling
Creative Problem Solving and Thinking Skills
Brainstorming
What is Leadership?
Leadership vs Management
What do Leaders do?
Leadership Styles