Training Program Details
Program Outline:
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Making the Transition to Management
Differentiating Between Being a Team Leader and a Team Player and Being a Peer versus Managing Peers
Task Management Versus People Management
Understanding Your Style and That of Your Employees
Understanding Management Communication Styles
Analyzing Your and Each Team Member's Strengths and Weaknesses
The Internal Motivation Theory
Objectives and Planning
Developing SMART Goals
Creating Short- and Long-Term Sales Plans
Recruiting and Interviewing
Recruiting Successfully
Discovering the Best Sources for Candidates
Effective Interviewing
Training
Creating for, and Presenting Information to, the Salesperson
The Learning Curve
The Reinforcement Theory
Best Practices in Sales Skills Today
Delegating
Characteristics of Appropriate Delegation
Coaching and Counseling
Taking a Positive Approach to Problem Solving
Developing a Win-Win Appraisal or Goal-Setting System
Teambuilding
Applying the Principles of Teambuilding
Recognizing the Principles of Leadership
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