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Provided by: Meirc Training and Consulting

Re-engineering Your Organization: A Road Map to Business Process Improvement

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  home  : Business and Management Skills  : Business Process Management

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Training Provided by Meirc Training and Consulting

Objectives:
By the end of the program, participants will be able to:

Understand the terminology and benefits of Re-Engineering.
Distinguish between analysis from a functional view and a process view.
Build an understanding of the approach and techniques to apply when processes need to be re-engineered.
Maximize customer satisfaction by matching process design to customer needs.
Redesign workflow and structure successfully within the business.

Training Avaliability and Delivery

This is primarily ilt training
workshop / seminarThis is a workshop seminar
group study and discussionThis class may involve group study
coursewareCourseware may be available for purchase
instructor led trainingThis class may be available at a classroom in Dubai, Dubai,
Contact Meirc Training and Consulting for more information
Course Level:basic through advanced
Schedule:5 days
Training Presented in:English

Related Keywords:  business process reengineering   reengineering 

Training Program Details


Introduction to Business Process Re-engineering

The Need for Re-Engineering
Determining What Re-Engineering Is, and Is Not
Focusing on the Business Process
Achieving Cost Reduction And Revenue Generation Goals
The Business Process View

Business Process Scoping
Building and Using the Context Diagram
Creative Right-brain Thinking
Understanding the Business Process

Gathering Process Information
Modeling the Business Process Process Maps
Uncovering Core Business Processes and Targeting the Customer
Re-Designing the Business Process

Patterns of Re-design:
Reengineering
Simplification
Value Added Analysis
Gaps and Disconnects
Rolling Out the Re-engineered Process

Re-educating the Workforce
Linking Metrics with Customer Satisfaction
Supporting Ongoing Process Improvement
Monitoring and Measuring Results Establishing Performance Measures

Business Process Objectives
Critical Success Factors
Inhibiting Factors
Performance Targets
Best Practices in Business Process Re-engineering from 327 Organizations

About Meirc Training and Consulting - Training Provider

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