Customer Service Excellence
Training
Provided by Summit Business Solutions
This program focuses on delivering value and maintaining customer satisfaction. Participants will learn techniques that focus on customer requirements, increasing repeat business and sales. Can be presented as executive briefing to multi-day customer service boot camp including customer site visits, interviews and service level evaluations.
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Customer Service Excellence
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About The Training Provider: Summit Business Solutions
Summit Business Solutions - Summit specializes in organizational performance systems. Our seminars and workshops are specifically designed to not only teach theory but also show you how to apply the techniques and concepts learned.
As a value added service we help you locate grants that typically cover all workshop fee's.
All our training follows a "train then do" approach that incorporates simulations and case...
