Assertive Communication for Women

Communication

H2 Training & Consultancy Ltd
In order to achieve maximum potential, individuals need to develop an ability to communicate clearly and effectively. This requires a high level of self-awareness and sensitivity to the impact of their behaviour on others - as well as an ability to respond confidently and professionally in a range of situations, including those that are difficult or stressful.

This course will enable delegates to develop specific communication techniques which will be invaluable in a wide range of workplace situations. It will cover the three main categories of behaviour within the assertiveness model: passive, aggressive and assertive and will give the opportunity to develop skills in dealing confidently and professionally with colleagues, suppliers and customers. The course will use self-analysis tools and practical examples, and will explore how you can become more assertive from a female perspective.

It is particularly recommended for women who would like to fulfil their potential at work, and/or would like to improve their confidence to deal more effectively within a range of different situations at work.

"I wanted to find out more about my assertiveness, ways to build my confidence and how to manage conflict/difficult situations. This course more than met my objectives"

"This course provided a good breakdown of what it means to be assertive and gave good practical advice about how I can change at work."

"It was very helpful to discuss approaches from the past and how to improve on these in future."

"A very practical and useful course. I will try hard to follow the action points and tips on a daily basis"

Please email us to request a more detailed course outline, or to reserve one or more places.
Related Awards, Degrees or Certifications: Course Attendance Certificate
Related Jobs or Careers: All
This is primarily ilt training
workshop / seminarThis is a workshop seminar
group study and discussionThis class may involve group study
instructor led trainingThis class may be available at a classroom in Newbury, Berkshire,
Course Level:basic through advanced
Duration:1 days
Training Presented in:English
Training Provided by H2 Training & Consultancy Ltd
  • M asked: When are your scheduled seminars for the subject above and for management and supervision?
  • M asked: do you have a seminar location in Minneapolis, MN?
  • R asked: Hi, Just wondering when, where and how much it is to do this course? Regards,
  • J asked: When and where in Mumbai is this workshop going to take place?
  • asked: When and where in Mumbai is this workshop going to take place?
  • K asked: Hello- I would like to get information on this course. I reside in Chicago and am looking for classes which address this topic in my local area. Please let me know if this topic is available. Thank you.
  • A asked: I am interested in information for an on site training for staff regarding assertiveness training. Please let me know what you may have to fer. Thanks, Angela Student Services Coordinator
  • V asked: I'm interested in booking my year daughter on this training course, can you please advise on cost of the course and course dates.
  • K asked: How much is this course and can I take it online? Also, how long does the course last? Thanks
  • C asked: Please can you provide me with further information about the fees, dates, times and accreditations gained from this course. Thanks
  • K asked: Good evening, Please send me information about assertive communication courses around UK ( Schedule and if possible price) where you still accept registration. Do you accept registration from outside of UK? I am living in Czech Republik but looking for courses in English about assertive communication. If you have anything on delaing w/ conflicts would be also goo. Thanks Best Reg.
Assertive Communication for Women
Self-esteem and confidence: Learning how to develop and maintain self-esteem and understanding the importance of these in underpinning assertive communication for women.

Body language: Examining the non-verbal aspects of assertive communication and learning to project a positive image.

Identifying rights and responsibilities: Examining the rights and responsibilities of self and others within the context of assertive communication; considering how rights can be asserted sensitively and appropriately.

Recognising behaviour styles: Identifying different behaviour characteristics in self and others, and how it affects one s own confidence and performance.

Dealing with aggressive behaviour: Learning how to behave assertively, even when others are behaving aggressively.

Request making and refusing: Identifying ways of being polite but clear and direct in the process of making and refusing requests.

Dealing assertively with criticism: Learning how to give and receive criticism in an effective manner.

Inter-personal issues: How to take a calm and assertive approach in dealing with a range of inter-personal issues in the workplace.

Personal Development Planning: Identifying continuing personal development needs and extending learning into the workplace through a detailed action plan.
About The Training Provider: H2 Training & Consultancy Ltd
H2 Training & Consultancy Ltd - If you re looking for outstanding value and quality in personal effectiveness training, then welcome to H2... We offer training, coaching and consultancy services in over 30 effectiveness topics: - Open (public) training courses are run in Central London, covering a range of the most popular personal effectiveness topics. (Dates available on our website at:...
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