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Provided by: H2 Training & Consultancy Ltd

Assertive Communication for Women

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H2 Training & Consultancy Ltd


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In order to achieve maximum potential, individuals need to develop an ability to communicate clearly and effectively. This requires a high level of self-awareness and sensitivity to the impact of their behaviour on others - as well as an ability to respond confidently and professionally in a range of situations, including those that are difficult or stressful.

This course will enable delegates to develop specific communication techniques which will be invaluable in a wide range of workplace situations. It will cover the three main categories of behaviour within the assertiveness model: passive, aggressive and assertive and will give the opportunity to develop skills in dealing confidently and professionally with colleagues, suppliers and customers. The course will use self-analysis tools and practical examples, and will explore how you can become more assertive from a female perspective.

It is particularly recommended for women who would like to fulfil their potential at work, and/or would like to improve their confidence to deal more effectively within a range of different situations at work.

"I wanted to find out more about my assertiveness, ways to build my confidence and how to manage conflict/difficult situations. This course more than met my objectives"

"This course provided a good breakdown of what it means to be assertive and gave good practical advice about how I can change at work."

"It was very helpful to discuss approaches from the past and how to improve on these in future."

"A very practical and useful course. I will try hard to follow the action points and tips on a daily basis"

Please email us to request a more detailed course outline, or to reserve one or more places.

Training Avaliability and Delivery

This is primarily ilt training
workshop / seminarThis is a workshop seminar
group study and discussionThis class may involve group study
instructor led trainingThis class may be available at a classroom in Newbury, Berkshire, or at one of these training facilities: ,
Contact H2 Training & Consultancy Ltd for more information
Course Level:basic through advanced
Schedule:1 days
Training Presented in:English

Assertive Communication for Women Seminar Schedule

June, 2008
Date   Location    
27th June, 2008   Central London Venues   [Register]
July, 2008
Date   Location    
31st July, 2008   Central London Venues   [Register]
September, 2008
Date   Location    
30th September, 2008   Central London Venues   [Register]
November, 2008
Date   Location    
13th November, 2008   Central London Venues   [Register]

Related Keywords:  assertiveness   assertive communication   confidence   self-esteem   self-awareness   women   aggressive behaviour   aggression   passive behaviour   positive responses 

Training Program Details


Self-esteem and confidence: Learning how to develop and maintain self-esteem and understanding the importance of these in underpinning assertive communication for women.

Body language: Examining the non-verbal aspects of assertive communication and learning to project a positive image.

Identifying rights and responsibilities: Examining the rights and responsibilities of self and others within the context of assertive communication; considering how rights can be asserted sensitively and appropriately.

Recognising behaviour styles: Identifying different behaviour characteristics in self and others, and how it affects one s own confidence and performance.

Dealing with aggressive behaviour: Learning how to behave assertively, even when others are behaving aggressively.

Request making and refusing: Identifying ways of being polite but clear and direct in the process of making and refusing requests.

Dealing assertively with criticism: Learning how to give and receive criticism in an effective manner.

Inter-personal issues: How to take a calm and assertive approach in dealing with a range of inter-personal issues in the workplace.

Personal Development Planning: Identifying continuing personal development needs and extending learning into the workplace through a detailed action plan.
Related Awards, Degrees or Certifications: Course Attendance Certificate
Related Jobs or Careers: All

About H2 Training & Consultancy Ltd - Training Provider

H2 Training & Consultancy Ltd - If you re looking for outstanding value and quality in personal effectiveness training, then welcome to H2... We offer training, coaching and consultancy services in over 30 effectiveness topics: - Open (public) training courses are run in Central London, covering a range of the most popular personal effectiveness topics. (Dates available on our website at:...

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