Emotional Intelligence at Work

Emotional Intelligence

H2 Training & Consultancy Ltd
Organisations of all sizes are increasingly recognising the key role that 'Emotional Intelligence' (EQ) has in the effectiveness of the organisation at all levels. Managers and team leaders are required to fulfil a much broader remit - not just to have technical or specialist expertise, but also to have a range of personal attributes and abilities; team members need to be able to co-operate and to work effectively with their colleagues and managers; and front-line staff need to be able to deal professionally with difficult/stressful situations with customers and suppliers.

This course will equip delegates with the skills and knowledge for the practical application of Emotional Intelligence in the workplace, including: Self-awareness, Self-management, Motivation, Empathy and Social Competence. It will help delegates to understand themselves and others better, and will give an insight into how to build productive and professional relationships at work.

It is recommended for anyone who would like to learn how emotions affect performance at work, and how to use practical but effective strategies to manage emotions in difficult situations.

"This course has really changed my perception of what it takes to be successful at work - thank you so much "

"It was extremely interesting and thought provoking, but it was also very practical, and helped to generate lots of ideas that will apply to almost any situation at work."

"Excellent this is the foundation of any individual's success. Where have we been without understanding and applying EQ?"

"Brilliant I would strongly recommend this course to anyone who doesn't work in a bubble..."

Please email us to request a more detailed course outline, or to reserve one or more places.
This is primarily ilt training
workshop / seminarThis is a workshop seminar
group study and discussionThis class may involve group study
instructor led trainingThis class may be available at a classroom in Newbury, Berkshire,
Course Level:basic
Training Presented in:English
Training Provided by H2 Training & Consultancy Ltd
  • M asked: I would like to know if it is possible to obtain more information on how to perform a training session on emotional intelligence at work. I am now taking a business communications course at , Istanbul, and am required to do a presentation as an assignment. I have chosen the subject at matter, if you could provide me some information it would be very valuable. Yours sincerely,
  • L asked: I would like to receive information about EQ courses
  • K asked: Dear Sir/ Madam, I am a first year student at the University of Salford, United Kingdom. I am currently doing a Psychology degree and as part of my studies I have to undertake a group research project. We have chosen the subject of Emotional Intelligence at Work and as part of the project we need to design an Emotional Intelligence course that goes in to detail of the activities involved. I am struggling to understand what the courses involve. Would it be possible for you to send me any detailed information of what is involved on these courses. Thank You, .
  • D asked: what is the need to study about emotional intelligence at work?
  • K asked: iam looking activities -games trainer in emotional inetellice
  • C asked: how can I get my organisation to develop and actively practice the use of EI in daily workplace life?
  • L asked: training design and matrix of this said workshop
  • asked: training design and matrix of this said workshop
  • asked: how to start
  • asked: Could you pls send me more course information. Many thanks Andro
  • K asked: I'm an executive manager and my question is What are the practical tools can the emotional intelligence offer for me to do my work more effectively ?
  • E asked: To whom it may concern; I would like to request more information on the Emotional Intelligence training. Could you please provide me further information related to the following: Overall cost per person and if there are any group discounts offered? Where are the seminars held at? Is there any flexibility to have the instructors come onsite? What is the max. number of participants who can attend one seminar at the same time? What are some of the benefits going with Six Seconds compared to other organizations who offer a similar training program? I may be contacted either by email or phone. I look forward to hearing from you within the very near future. Regards, Nixon-Pfeffer Stone® Producer T () - F () - C () - () - Stone.com
Emotional Intelligence at Work
1. Use of emotions: Identifying examples of using emotions at work both positively and negatively and considering the wider consequences of each.

2. Emotional Intelligence at Work: Developing an understanding of the value and exact nature of Emotional Intelligence in the working environment.

3. Key competencies: Understanding the key competencies that make up emotionally intelligent behaviour, including: Self Awareness; Social Awareness; Self Management and Relationship Management.

4. Self-development exercises: Introducing and practicing a range of specific exercises to enhance each key area of emotional intelligence (Can be linked into results of psychometric test results if required).

5. Applying the skills and techniques: Considering a range of typical situations in which enhanced emotional intelligence will positively influence the outcomes for all involved. This can include use of scenarios, simulations and role-play exercises as required.

6. Personal Development Planning: Identifying continuing personal development needs and extending learning into the workplace through a detailed action plan.
About The Training Provider: H2 Training & Consultancy Ltd
H2 Training & Consultancy Ltd - If you re looking for outstanding value and quality in personal effectiveness training, then welcome to H2... We offer training, coaching and consultancy services in over 30 effectiveness topics: - Open (public) training courses are run in Central London, covering a range of the most popular personal effectiveness topics. (Dates available on our website at:...
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