Negotiation Skills

Training Provided by H2 Training & Consultancy Ltd The development of on-going professional relationships is key to any successful organisation. Unless negotiations achieve a win-win outcome, it is likely that such relationships will break down over time. This course will enable delegates to become effective negotiators, both externally with other organisations, customers and suppliers, and internally, within day-to-day routine discussions with colleagues. It is particularly recommended for anyone required to negotiate deals, terms or contracts on behalf of their company, or for anyone required to provide a service for their colleagues, whilst wishing to be assertive about their own needs. "Very interesting and well presented. Consideration of negotiation techniques will be taken into account in future" "All of course was useful especially identifying the stages in negotiation, resolving difficult situations and the practice session at the end." "The best course I ve been on by a long way " "Very good session and excellent workbook." Please email us to request a more detailed course outline, or to reserve one or more places.

Negotiation Skills 1. Negotiating or not negotiating?: Developing a common understanding of the term, by dispelling frequent misconceptions.

2. Key negotiation skills: Identifying key skills used by effective negotiators by participating in a group negotiation and reviewing the process.

3. Five-stage negotiation model: Understanding the sales negotiation process, the aims of each stage and what they involve.

4. Process and skills framework: Identifying the skills and key helps and hindrances within the five-stage model.

5. Preparing to negotiate: Understanding the importance of preparation and devising personal preparation checklists.

6. Benefits analysis: Understanding how effective negotiating and selling involves helping to meet both sides objectives. Identifying the benefits of the proposal to the other party, rather than the features of the proposal itself.

7. Interpersonal behaviours: Enables participants to recognise and understand verbal and non-verbal indicators of intent and progress and examines how such indicators can be used to good effect.

8. Influencing strategies: Identifying a range of strategies to positively influence others in negotiation. Devising a strategy checklist for use in the planning phase of future negotiations.

9. Closing negotiations: Learning to close negotiations effectively and at the right time.

10. Action Planning: Identifying continuing personal development needs and extending learning into the workplace.

About The Training Provider: H2 Training & Consultancy Ltd

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