Influencing Skills

We aim to ensure that our bespoke training is flexible, and meets the individual needs of our customers. Part of the bespoke service will be to tailor the content of the course to any organisational objectives in commissioning the training, as well as the specific interests/needs of the participants themselves. The training that we deliver will reflect your organisational culture and working practices and will include relevant examples from your own field of business.

Modules for possible inclusion:

Core Skills and Definitions: Examining the meaning of effective influence and identifying the skills that are needed to effect positive influence.

Building Networks: Understanding the importance of networking and discovering how to prioritise networking time/activities

Network Analysis: Analysing and improving existing networks according to priorities and needs

Power Bases: Understanding different sources of power and uses and abuses of power

Reactions to Influence: Recognising the important differences between commitment and compliance

Approaches to Influence: Developing a flexible approach to reach desired outcomes

Positive Influencing Model: Introducing key components of achieving positive results to influencing attempts

Rapport Building: Developing empathetic relationships as a tool for effective influence

Building Credibility: Understanding and developing crucial elements of credibility, including first impressions and ongoing behaviours

Influencing upwards and downwards: Recognising mutual expectations and overcoming barriers to influencing colleagues

Action Planning: Identifying continuing personal development needs and extending learning into the workplace.