Developing Internal Consultancy Skills
Consulting
Training
Provided by Pearlcatchers Ltd
In these changing times, many managers and project leaders are expected to take on the roles of internal consultants responsible for implementing change across organisations. In addition specialists (such as HR and IT) are often required to perform consultancy roles as internal service partners.
The role of a consultant is very different to that of an operational manager and requires different skills and knowledge, especially in the way they manage the relationship with their client . Unfortunately, in many organisations, little, if any, training is provided that helps new starters to explore the role of the consultant, the consultancy cycle and the relationship with the client.
This interactive workshop will focus on enabling delegates to develop and enhance the basic skills and knowledge required to operate successfully as internal consultants.
This programme is available in company or as a one-day introductory open workshop. The next open course is running on 5th September 2007 in Luton, price 375.00 VAT
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Developing Internal Consultancy Skills
Outline of the Day
Topics covered during the day will include:
The role of the consultant
Understanding the consultancy cycle
Core consultancy competencies, skills and capabilities
The importance of contracting
The client/consultant relationship
Establishing client needs and terms of reference
Dealing with resistance
Data gathering, problem analysis and diagnosis
Presenting proposals and recommendations
Evaluating performance and disengaging
The nature of influencing in consulting work
Benefits of attending
Delegates will end the day:
Able to understand the consultancy process / model and their role within it
With increased understanding and self awareness around style and impact
Being more confident and competent in the consultancy role / working with their clients
Who Should Attend?
As well as roles traditionally deemed as internal consultants , such as change and project managers, this workshop is equally useful for those who need to use the skills within an internal service role, such as Personnel, Trainers, Facilitators, IT, Marketing, Facilities Management etc.
Trainer - Sharon Young Pearlcatchers Ltd
Sharon has worked for many years in both operational and change roles at companies such as Yellow Pages and Cable & Wireless. Sharon s experience as both an agent and target of change gives her a unique perspective as a trainer and consultant.
Sharon specialises in areas such as influencing, negotiation, management development and change management. Her energetic and enthusiastic style is infectious and both motivates delegates to get involved and holds their attention throughout.
I don t think I ve attended a course where the trainer was so obviously expert in the subject and with a flexibility and enthusiasm always at a high level HBS
Fantastic, best two days spent. The workshop was very insightful and it s great that I have very specific feedback to me as an individual IDIS Pharma
Topics covered during the day will include:
The role of the consultant
Understanding the consultancy cycle
Core consultancy competencies, skills and capabilities
The importance of contracting
The client/consultant relationship
Establishing client needs and terms of reference
Dealing with resistance
Data gathering, problem analysis and diagnosis
Presenting proposals and recommendations
Evaluating performance and disengaging
The nature of influencing in consulting work
Benefits of attending
Delegates will end the day:
Able to understand the consultancy process / model and their role within it
With increased understanding and self awareness around style and impact
Being more confident and competent in the consultancy role / working with their clients
Who Should Attend?
As well as roles traditionally deemed as internal consultants , such as change and project managers, this workshop is equally useful for those who need to use the skills within an internal service role, such as Personnel, Trainers, Facilitators, IT, Marketing, Facilities Management etc.
Trainer - Sharon Young Pearlcatchers Ltd
Sharon has worked for many years in both operational and change roles at companies such as Yellow Pages and Cable & Wireless. Sharon s experience as both an agent and target of change gives her a unique perspective as a trainer and consultant.
Sharon specialises in areas such as influencing, negotiation, management development and change management. Her energetic and enthusiastic style is infectious and both motivates delegates to get involved and holds their attention throughout.
I don t think I ve attended a course where the trainer was so obviously expert in the subject and with a flexibility and enthusiasm always at a high level HBS
Fantastic, best two days spent. The workshop was very insightful and it s great that I have very specific feedback to me as an individual IDIS Pharma
About The Training Provider: Pearlcatchers Ltd
Pearlcatchers Ltd - Pearlcatchers specialise in experiential learning - learning by doing - so all our workshops are very interactive and practical. We use a range of techniques including drama, singing, art, business simulations, learning sets, coaching, discussions and games. We cover a wide range of personal, management and organisational development topics, such as: managing change, leadership, managing...
