Teams Management - Managing Team Conflict
Workplace Conflict/Violence
Training
Provided by Makau Corporation
This course will teach you how to manage team conflict through understanding and dealing with the dynamic and changing work environment, personalities, concern over job security, changing team members, team vs. organizational dynamics, and division of tasks and functions.
1 level - 44 training modules
1 level - 44 training modules
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Teams Management - Managing Team Conflict
Course Instructor: Rick James
Rick James has worked in the computer industry since 1985, when he began his career as a computer science major working for WordPerfect Corporation. His interests later turned from software development to business and marketing within the computer industry. James was a co-founder of Makau Corporation. His goal is to provide good technical and business training in laymen's terms. He presents complex concepts in ways that all employees in an organization or an individual student can understand.
Course Outline
Managing Team Conflict
Introduction
* Introduction
* Work Assignment
* Section Wrap-up
Team Fundamentals
* Why Teams?
* The Evolution of Teams
* Groups vs. Teams
* Common Assumptions
* Life Cycles
* Forming
* Storming
* Norming
* Performing
* Adjourning
* Colleagues
Symptoms of Team Conflict
* Work Assignment
* Colleagues
* Colleagues Response
Sources of Conflict
* Member Turnover
* Work Assignment
* Colleagues
* Colleagues Response
Resolution Process
* Work Assignment
* Colleagues
* Colleagues Response
Healthy Conflict=Strong Teams
* Successful Team Building
* Listening
* Work Assignment
* Colleagues
* Colleagues Response
* Listening & Team Building
* Dialog & Skillful Decision
* Deep Dialog Protocol
* Skillful Discussion Protocol
* Questions
* Colleagues
* Colleagues Responses
* Alignment
The Bottom Line
Rick James has worked in the computer industry since 1985, when he began his career as a computer science major working for WordPerfect Corporation. His interests later turned from software development to business and marketing within the computer industry. James was a co-founder of Makau Corporation. His goal is to provide good technical and business training in laymen's terms. He presents complex concepts in ways that all employees in an organization or an individual student can understand.
Course Outline
Managing Team Conflict
Introduction
* Introduction
* Work Assignment
* Section Wrap-up
Team Fundamentals
* Why Teams?
* The Evolution of Teams
* Groups vs. Teams
* Common Assumptions
* Life Cycles
* Forming
* Storming
* Norming
* Performing
* Adjourning
* Colleagues
Symptoms of Team Conflict
* Work Assignment
* Colleagues
* Colleagues Response
Sources of Conflict
* Member Turnover
* Work Assignment
* Colleagues
* Colleagues Response
Resolution Process
* Work Assignment
* Colleagues
* Colleagues Response
Healthy Conflict=Strong Teams
* Successful Team Building
* Listening
* Work Assignment
* Colleagues
* Colleagues Response
* Listening & Team Building
* Dialog & Skillful Decision
* Deep Dialog Protocol
* Skillful Discussion Protocol
* Questions
* Colleagues
* Colleagues Responses
* Alignment
The Bottom Line
About The Training Provider: Makau Corporation
Makau Corporation - Makau Corporation, your training partner, specializes in flexible training solutions that meet 'your' training needs. Makau empowers computer users at all levels, from novice to expert, with the skills and knowledge necessary to compete successfully in today's rapid changing business environment. Certified trainers with years of hands-on experience take the confusion out of learning by walking...
