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Ground Transportation - Instructor Led

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You will find car rental a relatively simple product to sell and book and commissions are reasonable. Some seventy percent of North Americans travel by car while vacationing. Learn the basics of the product, policies, procedures, codes, pricing and distribution.

Training Avaliability and Delivery

on-line e-learning cbt (computer based)This is an online eLearning or CBT training program
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Training Presented in:English

Related Keywords:  travel   agent   certification   tourism 

Training Program Details


Ground Transportation - Instructor Led


Full Description
The Ground Transportation You will find car rental a relatively simple product to sell and book and commissions are reasonable. Some seventy percent of North Americans travel by car while vacationing. Learn the basics of the product, policies, procedures, codes, pricing and distribution. Rail travel recaptures the image of a different time and appeals to many leisure travelers. This study focuses on Amtrak, VIA Rail, BritRail and Eurail, the types of train accommodations, services and fare structure. FAQ How long will it take me to complete the course?
Each course will take you between 20 - 30 hours a piece to complete. All courses are completely internet delivered and allow you to study at your own pace but must be completed within one year of the date you begin. The average student takes three to four months to complete all of the training.
How quickly can I begin?
Upon registration you will receive your personal user name and password and directions on how to begin your course work within 24 hours of registration. You will have access to all course materials, student-instructor interaction, assignments and exams.
What is the Job Board and how do I gain access to it?
The Job Board gives you access to resume, cover letter and interview information with instruction specific to the travel and tourism industry. In addition, the Job Board provides access to comprehensive and frequently updated national databases of tourism jobs sponsored by industry leading organizations such as ASTA and ISTTE.

Benefits of Ground Transportation:

  • Take the course at your own pace - so long as the course is completed within 90 days of registration.
  • Do the lessons at any hour of the day or night. Send or retrieve information 24/7.
  • No need to purchase additional textbooks or materials
  • As you approach completion, access the Job Board for assistance in finding career opportunities currently available in your area.


  • Outcomes:
    Upon successful completion of this course, you will be able to demonstrate proficiency in the following areas:
  • Explain four qualifications a client must meet to rent a car.
  • Name three criteria for authorized drivers of a rental car .
  • Decode/encode car codes.
  • Name and explain rate plans, categories and extra charges .
  • Read and interpret CRS displays for car rentals.
  • Explain procedures for reservations, rental counter, and return.
  • Discuss five features and benefits of rail travel.
  • Explain Eurail, BritRail, VIA Rail Canada and Amtrak classes, services, accommodations and rates.
  • Interpret Thomas Cook Timetables, Amtrak Timetable, and CRS displays for Amtrak and for VIA Rail.


  • Assessment:
    Evaluation of student performance will be based on the following:
    1. Completion of assigments.
    2. Exam grades

    Successful completion of the course requires passing the exam with an 80% average or greater. Each exam may only be accessed and submitted one time. Students not able to complete their exam after beginning will be required to repurchase and retake the complete course. Each course must be completed within 90 days of registration but may be completed sooner. Students are subject to dismissal for unsatisfactory conduct and will not receive a refund.
    The principal classifications of unsatisfactory conduct are:

  • Theft or destruction of property including but not excluded to intellectual or physical work or software, belonging to the school or other students.
  • Cheating on an exam or other material. The use of another student’s or individual’s work or material for a grade.
  • Personal behavior that is disruptive to the learning environment, including: abusive language, intimidation, flagrant lack of respect for the staff or the peaceful enjoyment of other students and staff.
  • The unlawful or unethical use of the course curriculum, programming or communication as determined by the staff. Students will be considered for readmittance upon signing an agreement to comply with all school policies. Upon registration the Instructional Support Course Administrator emails a welcome letter to the student to begin unrestricted email communication and support, then contacts the student on a regular basis regarding progress; corrects, annotates and grades Exercises and Reviews. Questions will be answered within 24 hours on regular business days.
  • Course Information (see above or below lessons, outlines, activities, etc.)
    Ground Transportation

    Each lesson includes an online Review (Stop, Review and Apply) as well as at least one Challenge that requires independent research and application.

    Lesson 1 Car Rental Preferences and Qualifications
    Lesson 2 Car Rental Companies and Car Types
    Lesson 3 Car Rental Rates
    Lesson 4 Car Rental Distribution System
    Lesson 5 Car Rental Reservations and Procedures
    Lesson 6 Car Rental Review
    Exam
    Lesson 7 Rail Travel Appeal
    Lesson 8 Eurail and BritRail
    Lesson 9 Amtrak
    Lesson 10 VIA Rail Canada
    Lesson 11 Rail Travel Review Exam

    COURSE ACTIVITIES AND ASSIGNMENTS:

    Maximum time to complete this course is 90 days. To be completed in that time: reviews, quizzes, challenges, discussion items, called What''s Your Opinion?, additional discussion items and case studies, called What Would You Do If. . .? All quizzes, reviews, challenges and case study responses are submitted electronically to your instructor with results returned via email. The discussion area is monitored for participation.

    Contact Hours: 30


    About Online Training Directory - Training Provider

    Online Training Directory - Workforce and Continuing Ed online courses are offered at basic, intermediate and advanced levels. Going beyond basic training provides a deeper and more educationally rewarding learning experience, especially for students who wish to advance careers or initiate new ones. For the general lifelong learner we continue to offer "fun to learn" single, stand-alone courses. We look forward to...

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