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Provided by: The Office Training Company Communicating With ConfidenceCommunication |
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Do you
- Ask powerful questions that get you the answers you need?
- Manage and resolve conflict effectively and positively?
- Know how to impact positively on other people s feelings?
- Get the best from those around you?
- Build rapport easily?
- Feel successful?
What would your life be like if you did?
Communicating effectively requires a balance of listening, questioning and responding appropriately to the people around you. High profile companies identify communication and inter-personal skills as the No.1 requirement in business, making it essential to people striving for excellence in their professional lives.
- Ask powerful questions that get you the answers you need?
- Manage and resolve conflict effectively and positively?
- Know how to impact positively on other people s feelings?
- Get the best from those around you?
- Build rapport easily?
- Feel successful?
What would your life be like if you did?
Communicating effectively requires a balance of listening, questioning and responding appropriately to the people around you. High profile companies identify communication and inter-personal skills as the No.1 requirement in business, making it essential to people striving for excellence in their professional lives.
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Training
Provided by The Office Training Company
- R asked: I would like to get more information about this however the links do not work - is this a workshop that can be attended (if so, where is it fered), what is the cost, and when would it be. Thank you for your assistance. RB
Communicating With Confidence
Discover:
- How to build better relationships with people
- How to increase the accuracy of your message
- Why we re all communicating blind and what to do about it
- How to manage anger and negative feelings in yourself and others
- How and when to use assertive behaviour
- The 5 steps to building rapport with strangers
- Ways to understand the reactions and behaviour of those around you
In order to build a flexible toolkit , this 2-day workshop will provide a mix of tips, techniques and strategies that can be used in all areas of your life.
By the end of the workshop you will have:
- Identified your dominant and recessive characteristics
- Identified the key areas in which behaviours complement and conflict
- Understood and applied the 4-Ear communication model
- Defined success and what it takes to achieve it
- Defined and applied the basic principles of Transactional Analysis
- Determined what enables & disrupts the effectiveness of your communication
- Understood and applied the AGASPA model of communication
- Applied your new skills in a variety of scenarios
What you can expect from our workshops:
The Professional Excellence Workshops provide a relaxed, friendly and focused environment in which to gain new skills. They also give you the opportunity to exchange ideas, tips and experiences with a team of creative, like-minded professionals.
On the day, you will receive a comprehensive training pack full of exclusive content and practical materials. Post-event support includes in-depth personal feedback, access to the online resource library, as well as the option to take part in our professional development coaching program.
We will not place more than 6 people in a workshop, this guarantees maximum individual attention and aids the development of a Professional Excellence Action Plan suited to your individual requirements.
We will provide a light breakfast, a delicious lunch and tea/ coffee/ soft drinks to keep energy and concentration levels high.
All participants are required to complete an activity log prior to the workshop in order to allow us to customise the content to your particular needs.
- How to build better relationships with people
- How to increase the accuracy of your message
- Why we re all communicating blind and what to do about it
- How to manage anger and negative feelings in yourself and others
- How and when to use assertive behaviour
- The 5 steps to building rapport with strangers
- Ways to understand the reactions and behaviour of those around you
In order to build a flexible toolkit , this 2-day workshop will provide a mix of tips, techniques and strategies that can be used in all areas of your life.
By the end of the workshop you will have:
- Identified your dominant and recessive characteristics
- Identified the key areas in which behaviours complement and conflict
- Understood and applied the 4-Ear communication model
- Defined success and what it takes to achieve it
- Defined and applied the basic principles of Transactional Analysis
- Determined what enables & disrupts the effectiveness of your communication
- Understood and applied the AGASPA model of communication
- Applied your new skills in a variety of scenarios
What you can expect from our workshops:
The Professional Excellence Workshops provide a relaxed, friendly and focused environment in which to gain new skills. They also give you the opportunity to exchange ideas, tips and experiences with a team of creative, like-minded professionals.
On the day, you will receive a comprehensive training pack full of exclusive content and practical materials. Post-event support includes in-depth personal feedback, access to the online resource library, as well as the option to take part in our professional development coaching program.
We will not place more than 6 people in a workshop, this guarantees maximum individual attention and aids the development of a Professional Excellence Action Plan suited to your individual requirements.
We will provide a light breakfast, a delicious lunch and tea/ coffee/ soft drinks to keep energy and concentration levels high.
All participants are required to complete an activity log prior to the workshop in order to allow us to customise the content to your particular needs.
About The Training Provider: The Office Training Company
The Office Training Company - Delivering on-site I. T. training for businesses throughout Lancashire, The Office Training Company offer customised end-user courses covering all popular office applications and at all levels of ability. We specialise in offering a blended learning programme incorporating seminars, coaching, floorwalking, mentoring and eLearning.
Do you need training that is....
Comprehensive and...
