SIX SIGMA GREEN BELT TRAINING CERTIFICATION

Course Outline

Overview
Organization - Purpose, challenges and imperatives
Six Sigma Framework
DMAIC Methodology Overview
Financial Benefits of Six Sigma and Organizational Impact
Six sigma Terminology
Define
Problem areas - Identification and prioritization
Project Definition and Charter
Developing a Business Case
Team definition, Roles and Responsibilities
Voice of the Customer (VOC)
Translate VOC to CTQs (Pareto Chart)
SIPOC Diagram
Define Phase Review
Measure
Process Mapping (As-Is Process)
Data Attributes (Continuous Versus Discrete)
Measurement system definition and analysis
Data Collection Techniques and Plan
Understanding Variation (Histogram, Run chart, Box Whisker)
Measuring Process and Performance Capability (Normal Distribution)
Calculating Sigma Level
Baseline representation
Measurement Phase Review
Analyze
Data visualization
Value Added analysis (VA/NVA)
Data Segmentation and Stratification
Cause and Effect Analysis (Ishikawa / Fish-bone diagram)
Correlation and Regression (Scatter Plot)
Root cause verification
Analyze Phase Review
Improve
Brainstorming and Multi-voting
Failure Modes and Effects Analysis (FMEA)
Piloting the solution
Implementation Planning
Improve Phase Review
Control
Improvement Results assessment
Process Control methods (Control charts, Mistake-proofing)
Establishing Process Standards for Inputs, Process and Outputs
Develop Process Control Plan
Control Phase Review
Assessment and Feedback