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Home > Metis ERC India Pvt Ltd > Resourse Empowerment Programme > Customer Care
Provided by: Metis ERC India Pvt Ltd

Customer Care

Workplace Skills

Training Provided by Metis ERC India Pvt Ltd Overview of CRM Customer needs identification. Customer Service & support Telephone etiquettes Customer relation management. Customer rights Give and receive feedback Communication for customer service telephone and emails
This is primarily ilt training
workshop / seminarThis is a workshop seminar
train the trainerThis may be appropriate for train the trainer situations
group study and discussionThis class may involve group study
coursewareCourseware may be available for purchase
instructor led trainingThis class may be available at a classroom in Bangalore, Karnataka,
Contact Metis ERC India Pvt Ltd for more information
Course Level:basic through advanced
Duration:flexible
Training Presented in:English
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About The Training Provider: Metis ERC India Pvt Ltd
Metis ERC India Pvt Ltd - Metis ERC India Pvt. Ltd. is a group company of R&M Associates. R&M Associates has built its reputation over the last 33 years by achieving excellence in end- to end Human Resources Consulting. Metis is a result of our conscientious decision to generate the best for the training needs of organizations. The concept of Metis was borne as a result of the need in today s economy for an...
Click here for more information or to take this course
Home > Metis ERC India Pvt Ltd > Resourse Empowerment Programme > Customer Care
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