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Provided by: Fathom Corporate Training ASSERTIVE COMMUNICATION SKILLS WORKSHOPPersonal Growth and Self Help |
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Training
Provided by Fathom Corporate Training
It s no mistake and should come as no surprise that those who are assertive in life and at work achieve success. Many times though, we are afraid to ask for what we need, feeling we are pushing or being rude to others. Today s business environment requires that we have the flexibility to step up to those challenges we are dealt with to win. This workshop helps participants understand that expressing needs, utilizing strong vocal and non-verbal communication and saying NO are critical to success. Participant learn to recognize, address and de-escalate conflict when it occurs. Models for addressing strong emotion are practiced through role-play and exercises.
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ASSERTIVE COMMUNICATION SKILLS WORKSHOP
Objectives
Participants will learn to:
Understand individual behavioral style and deal effectively with each
Implement a useful problem solving model to help both themselves and others win
Address conflict when it arises and de-escalate it successfully
Say NO to take back control and set boundaries
Become aware of anger tactics and diffuse them
Participants will learn to:
Understand individual behavioral style and deal effectively with each
Implement a useful problem solving model to help both themselves and others win
Address conflict when it arises and de-escalate it successfully
Say NO to take back control and set boundaries
Become aware of anger tactics and diffuse them
About The Training Provider: Fathom Corporate Training
Fathom Corporate Training - With more than 20 years of experience in the management turnaround environment, Fathom Corporate Training was founded to work with clients who are facing critical challenges in management, sales, customer service and branding in commoditized markets. Our client-centered workshops are designed to seed new thought and facilitate course correction. We can help you to increase employee...
