Training Classes | Learning and Development Resources | Training Directory | New Training Programs | New Training Providers | Site Map | Promote Training | Training Keywords | Training Programs | Training Providers | Regions | Training Search | Advertise Training Programs | Login
Provided by: Mobile Technical Institute

Exceptional Customer Service

Click here for more information or to take this course
Mobile Technical Institute


  home  : Business and Management Skills  : Customer Relationship Management

Get More Information
Search for Training
Find Your Genius!
What do you want to learn about?

Training Provided by Mobile Technical Institute

Today s consumers demand exceptional customer service. Excellence in customer service is one of the primary factors in determining the future success or failure of a company. Learn the truth about common customer service myths, gain insight into the expectations and needs of today s consumers, learn key factors in customer-focused behavior, as well as tips for providing exceptional customer service.

Training Avaliability and Delivery

This is primarily ilt training
group study and discussionThis class may involve group study
instructor led trainingThis class may be available at a classroom in Mobile, AL,
Contact Mobile Technical Institute for more information
Course Level:basic
Schedule:2 hours
Training Presented in:English

Related Keywords:  customer service   exceptional customer service   customer loyalty 

Training Program Details


Importance/Benefits of Exceptional Customer Service
Customer Focused Mission
Common Customer Service Myths and the truth
Points of Contact for Customer Service
Positive
Negative
Customer Expectations
Keys to Exceptional Customer Service
Effective Communication
Customer-Focused Behavior
Customer Satisfaction vs. Customer Loyalty
Tips for Providing Exceptional Customer Service

About Mobile Technical Institute - Training Provider

Mobile Technical Institute - MTI is a full-service training and consulting firm, providing computer and professional development training. Topics include: Leadership, Management, Human Resources, HIPAA Regulations, Customer Service, Communication, Marketing, Grant Writing, all types of computer software applications, IT certificaton preparation, etc. We offer classes at our training facility in Mobile, AL and also bring...

More Training from Mobile Technical Institute

Click here for more information or to take this course

Training Directory | New Training Programs | New Training Providers | Search | Site Map | Promote Training | Login | Links


Connecting people who want to learn with people who love to teach
 Are you a Customer service training provider?
You could be on this page today - for FREE!