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Provided by: PsyAsia International Interpersonal & Organisational Communication Training CourseAssessments |
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Training
Provided by PsyAsia International
The organizational and interpersonal communication course is for all levels of people within the workplace. As an in-house course, it enables frank and open communication and a forum for solving common communication issues at all levels. As a public course, it provides for discussion among attendees from different types of organization and thus enables sharing of both problems and solutions. Past attendees have come from director level through to administrative support level.
This course aims to provide delegates with a greater understanding of the importance of effective communication for both internal and external organizational success. There is a strong focus on the dynamic, interactive nature of communication and the concept and importance of non-verbal communication is introduced. We will consider both formal and informal means of communication and the process of active listening in order to enhance and facilitate this process. The final part of the session will consider barriers to effective communication and key skills required for effective communication. This will culminate in a session of brainstorming and dialogue during which delegates will have the opportunity to consider their personal, group and organizational communication barriers and how they can move to break down these barriers and enhance overall personal and organizational effectiveness.
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Interpersonal & Organisational Communication Training Course
Pre-course assignment
Delegates will be asked to complete an online psychometric assessment prior to the course. The results will be used confidentially during the course to add a personal element to the discussions and solutions.
Topics Covered
The following topics will be covered:
* Defining communication
* The communication process
* Communication channels
* Channel richness
* Downward communication
* Upward communication
* Informal communication: wandering about and the grapevine
* Dialogue versus discussion
* Non-verbal communication
* Listening
* Cross-cultural communication
* Communication barriers
* Developing communication competencies
Delegates will be asked to complete an online psychometric assessment prior to the course. The results will be used confidentially during the course to add a personal element to the discussions and solutions.
Topics Covered
The following topics will be covered:
* Defining communication
* The communication process
* Communication channels
* Channel richness
* Downward communication
* Upward communication
* Informal communication: wandering about and the grapevine
* Dialogue versus discussion
* Non-verbal communication
* Listening
* Cross-cultural communication
* Communication barriers
* Developing communication competencies
About The Training Provider: PsyAsia International
PsyAsia International - PsyAsia International provides workplace psychometric testing, employee screening and assessment services, personal development courses human resource training and consultancy and business psychology consulting. Using highly qualified and experienced consultants, our solutions are World-Class. Our focus on scientific, evidence-based psychology at the core of our Human Resource Training and...
