Confrontation Skills
Workplace Conflict/Violence
Training
Provided by On The Right Track Training & Consulting
Control, Confidence & Composure in the most highly charged situations!
Learning to confront someone can be done easily and quickly! No more panic, no more holding back from saying what you want to say. Learn professional confrontation skills that will allow you to maintain control, confidence and composure!
If you are like most people when a situation requires you to say something, you either lash out in anger, or say the wrong thing. Do you ever walk away and say "I wish I had said ...."?
Those days are over.
Confrontation Skills can be learned, practiced and mastered.
Here's What You'll Learn:
> What to say, how to say it, when to say it, all the while being in complete control of yourself
> Keep your confidence high! Don't let them bully you into submission
> Keep your emotions in check. Tips to avoid crying, screaming and blanking out
> Prepare yourself to say what you should say (and take the professional path, not the emotional one)
> How to give feedback in stressful situations
> Learn to keep your cool at the same time as confronting someone!
Sign up to learn powerful strategies and techniques for dealing with those confrontations you've been avoiding! Reduce your stress, increase your effectiveness and repair the relationships damaged by the conflict. We'll discuss how to handle the confrontation, things to say, how to say them, all while maintaining your composure and defusing anger for both of you.
This is a 1 hour teleseminar. No limit attendance - attention, managers - if you've been looking to offer inexpensive, convenient, efficient and effective training for your staff, this is your opportunity!
Learning to confront someone can be done easily and quickly! No more panic, no more holding back from saying what you want to say. Learn professional confrontation skills that will allow you to maintain control, confidence and composure!
If you are like most people when a situation requires you to say something, you either lash out in anger, or say the wrong thing. Do you ever walk away and say "I wish I had said ...."?
Those days are over.
Confrontation Skills can be learned, practiced and mastered.
Here's What You'll Learn:
> What to say, how to say it, when to say it, all the while being in complete control of yourself
> Keep your confidence high! Don't let them bully you into submission
> Keep your emotions in check. Tips to avoid crying, screaming and blanking out
> Prepare yourself to say what you should say (and take the professional path, not the emotional one)
> How to give feedback in stressful situations
> Learn to keep your cool at the same time as confronting someone!
Sign up to learn powerful strategies and techniques for dealing with those confrontations you've been avoiding! Reduce your stress, increase your effectiveness and repair the relationships damaged by the conflict. We'll discuss how to handle the confrontation, things to say, how to say them, all while maintaining your composure and defusing anger for both of you.
This is a 1 hour teleseminar. No limit attendance - attention, managers - if you've been looking to offer inexpensive, convenient, efficient and effective training for your staff, this is your opportunity!
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About The Training Provider: On The Right Track Training & Consulting
On The Right Track Training & Consulting - We offer a wealth of resources on dealing with difficult people, confrontation skills, along with anger and stress management. Browse through our extensive collection of tips and solutions on www.dealingwithdifficultpeople.org, or call in to participate in interactive teleseminar. We also offer customized in-house training on these topics.
