Certified Professional Manager

This program is designed for Department heads, senior supervisors, managers and others who need to develop/sharpen their managerial skills This program is worth 25 NASBA CPE?s.

• Know the various management functions and the type of management activity associated with each.

• Decide when to use coaching and counseling.

• Define the relationship between attitude and behavior and use it to motivate self and others.

• Use logical and creative approaches to solving problems.

• Differentiate between leadership and management.

This is primarily ilt training Contact Meirc Training and Consulting for more information

Training Presented in: English

*** CERTIFICATION REQUIRES TESTING & COMPLETION OF A PROJECT - See Details

Management

• Management: An Art or a Science

• Changes Impacting the Manager?s Job

• Managerial Competencies

Coaching

• To Coach or to Manage

• Coaching Core Competencies

• What Does a Coach Do and How He Does It

Motivation

• The Hierarchy of Needs

• Various Motivational Theories

• How to Motivate a Multi-Cultural Workforce

Problem Solving

• Barriers That Get in Our Way

• A Rational Approach to Problem Solving

• Problem Analysis Supplementary Tools

• The 6 Thinking Hats for Creative Problem Solving

Leadership

• Leaders:  Born or Made

• Leadership Versus Management

• Characteristics of a Leader

• The 6 Leadership Styles

• The 7 Habits of Highly Successful Leaders

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