Certified Professional Manager
This program is designed for Department heads, senior supervisors, managers and others who need to develop/sharpen their managerial skills This program is worth 25 NASBA CPE?s.
Know the various management functions and the type of management activity associated with each.
Decide when to use coaching and counseling.
Define the relationship between attitude and behavior and use it to motivate self and others.
Use logical and creative approaches to solving problems.
Differentiate between leadership and management.
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*** CERTIFICATION REQUIRES TESTING & COMPLETION OF A PROJECT - See Details
Management
Management: An Art or a Science
Changes Impacting the Manager?s Job
Managerial Competencies
Coaching
To Coach or to Manage
Coaching Core Competencies
What Does a Coach Do and How He Does It
Motivation
The Hierarchy of Needs
Various Motivational Theories
How to Motivate a Multi-Cultural Workforce
Problem Solving
Barriers That Get in Our Way
A Rational Approach to Problem Solving
Problem Analysis Supplementary Tools
The 6 Thinking Hats for Creative Problem Solving
Leadership
Leaders: Born or Made
Leadership Versus Management
Characteristics of a Leader
The 6 Leadership Styles
The 7 Habits of Highly Successful Leaders
