Interdepartmental Communication

This program is designed for Managers, supervisors and all professionals who interact with other departments, teams or business units. This program is worth 15 NASBA CPE?s.

• Identify and understand the framework of interdepartmental communication.

• Understand the importance and practice of excellent internal customer service.

• Take a proactive approach in simplifying the work processes and flow between work units.

• Remove interdepartmental communication barriers and resolve conflict.

• Develop a plan for enhancing organizational communication.

This is primarily ilt training Contact Meirc Training and Consulting for more information

Training Presented in: English

Organizational Communication

• Formal and Informal Channels

• Organizational Cultures

• Barriers that Impede Effective Interdepartmental Communication

Internal Customer Service

• Benefits of Excellent Internal Customer Service

• Clarifying Individual and Departmental Roles in Building Rapport within the Department and between Departments

Simplification of Work Processes between Departments

• Signs of Complicated Procedures

• Work Flow Techniques

Interdepartmental Team Building

• Removing the Us against Them Mindset

• Integrating Departmental Efforts towards Organizational Goals

• The Power of Synergy

Resolving and Solving Interdepartmental Problems and Conflicts

• Identifying and Solving Problems

• Resolving Interdepartmental Conflict

• Negotiating a Win-Win Settlement

Efficient and Effective Organizational Communication

• Eliminating Communication Overload and Ensuring Smooth Flow

• Choosing the Right Communication Media

• Advanced Communication Skills
• Advanced Presentation Skills
• Advanced Presentation Skills
• Advanced Presentation Skills
• Basic Presentation Skills
• Efficient Administration Skills
• Facilitation Skills Managing Group Dynamics
• Facilitation Skills Managing Group Dynamics
• Interdepartmental Communication
• Interpersonal Communication
• Interpersonal Communication
• Interpersonal Communication
• Interpersonal Communication
• Making Powerful Presentations
• Making Powerful Presentations
• Managing Meetings
• Managing Meetings
• Professional Certificate in Presentation Skills
• Professional Certificate in Presentation Skills
• Using the Telephone Professionally