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Provided by: Meirc Training and Consulting

Retail Management

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This program is designed for Retail senior managers to discover the various traits of successful retail management through actual case studies and industry best practices that showcase the required skills and strategies. This program is worth 25 NASBA CPE?s.

  • Oversee store operations, supervise employees and manage inventory.

  • Understand customer behavior in a retail environment.

  • Develop successful sales plans to grow store's profitability.

  • Ensure a positive shopping experience.

  • Set standards and model behavior for optimum customer service.

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Training Avaliability and Delivery

This is primarily ilt training
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Training Presented in:English

Related Keywords:  career   supervisor   management   online   sales   engineer   employment   program 

Training Program Details


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The Retail Environment

  • An Overview of Retailing

  • Retail Strategy: Creating the Competitive Advantage

  • Global Trends in Retailing

What Customers Really Want

  • Uncovering Your Customers Hierarchy of Needs

  • Understanding the Customer Decision Making Process

  • Customer Behavior Models

Retail Sales Management

  • The Retail Selling Process

  • The GUEST Approach

  • Sales Forecasting

Store Organization and Management

  • Human Resources and Store Organization

  • Financial Analysis and Management

  • Gross Margin Analysis

  • Merchandising and Category Management

Customer Service in Retail

  • Customer Service Strategies

  • Determinants of Service Quality

  • Customer Service Action Plans

Retail Marketing

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About Meirc Training and Consulting - Training Provider

Meirc Training and Consulting - Meirc offers an impressive range of Dubai training, consulting, Certification, Seminars, Management Course, nlp training dubai, business training, Finance and Quality Training, training, career training dubai, supervisor training dubai, management training, leadership training, sales training, project management training dubai, neuro linguistic programming dubai, human resources dubai,...

More Materials Management Training from Meirc Training and Consulting

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