Certified Training Professional

*** CERTIFICATION REQUIRES TESTING & COMPLETION OF A PROJECT - See Details

The Strategic Framework of Training: An Overview

• Approaches to Aligning Training with Strategy

• Marketing Training within the Organization

  • How to Publicize Training Events

  • Selling Training Internally
• Partnering with Managers and Supervisors 

Competencies of the Training Manager

• Competency Defined

• Strategic and Tactical Competencies 

Competencies of the Training Coordinator

• Competency Model Checklist

• Planning and Administrative Competencies 

The Training Professional?s Role in Training Needs Analysis TNA

• Why Identify Needs?

• Approaches to Identify Needs

• A Practical TNA Exercise

Selecting and Coaching Subject Matter Experts SMEs

• Qualifications for Internal Trainers

• Feedback and Coaching Template for Internal Trainers 

Hiring a Consultant or External Trainer

• Screen Consultants Criteria Worksheet

• Proposed Evaluation

• Consultant Interview Evaluation Questions

• Monitoring Consultant/Trainer Performance 

Demonstrating the Success of Training

• Evaluating Training

• The Four Levels of Evaluation

• Linking Evaluation Levels with TNA and Instructional Learning Objectives ILOs

• Components of a Complete ILO

• The ROI Process Model: Has Training Paid Off?