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Provided by: Orion Training and Performance Management

Diploma of Customer Contact

Customer Service

 Orion Training and Performance Management
This qualification reflects the role of individuals who possess a sound theoretical knowledge base and use a range of specialised, technical or managerial competencies to plan, carry out and evaluate their own work and/ or the work of a team.
Related Jobs or Careers: Analyst, Campaign Manager, Project Manager, Quality Assurance/Compliance Officer, Scheduler, Subject Matter Expert/Coach, Team L
This is primarily ilt training
book
workshop / seminarThis is a workshop seminar
train the trainerThis may be appropriate for train the trainer situations
self directedThis is a self-directed course
study at homeThis course may be available for home-study
group study and discussionThis class may involve group study
Course Level:introductory
Duration:flexible
Training Presented in:English
Training Provided by Orion Training and Performance Management
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Diploma of Customer Contact
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7/44 Station Rd Yeerongpilly
PH; 07 3392 7055
FAX: 07 3392 7955
Email: info@otpm.com.au

MS Office & MYOB short courses have commenced for 2011 - these 1 day short courses are designed to cater for learning outcomes for Beginners, Intermediate and Advanced users. Places are limited to 10 for each session so you have plenty of access to the Trainer. At only $300 for the day this provides an excellent return on your training  investment. More>>>



Employers can receive $4000
in funding for each employee 
undertaking accredited training
in selected qualifications.
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Have your existing skills recognised with a formal qualification through
Recognition of Prior Learning (RPL) and receive funding of $500 for a Certificate III or IV or $1,000 for a Diploma or Advanced Diploma More>>> 



The Queensland User Choice program enables apprentices, trainees and their employers to select a preferred Registered Training Organisation (RTO) from a list of Pre-qualified Suppliers for the delivery of accredited training to meet their specific needs.

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Orion Training can assess
offshore students for Australian
qualifications to assist in skilled
migration.
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Orion Training can offer a
wide range of qualifications
through a dedicated eLearning
system.
More>>>

 

 

 

Orion Training delivers the new TAE40110 Certificate IV in Training & Assessment using flexible delivery methodologies depending on your training experience. More>>>

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About The Training Provider: Orion Training and Performance Management
Orion Training and Performance Management - Orions Scope Orion Training & Performance Management is a Registered Training Organisation (RTO) recognised under the Australian Quality Training Framework (AQTF) by the Training Recognition Council. Orion is listed on the National Training Information Service National Provider No. 30915 and is required to operate in accordance with the national principles, standards & protocols that make up...
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